Shift Manager *

Wendy's is a globally recognized quick-service restaurant chain known for its commitment to serving fresh, quality food and providing fast, friendly service to customers. Founded in 1969 by Dave Thomas, Wendy's has grown to become one of the largest and most beloved fast-food chains worldwide. This particular job opportunity is with one of Wendy's franchisees operated by Manna Inc., a well-established affiliate managing 165 Wendy's restaurants since 1988, based out of Louisville, KY. Manna Inc. is a minority-owned company dedicated to fostering an inclusive and diverse workplace culture. Their values emphasize honesty, integrity, communication, and the importance of taking care of both employees and guests alike.

At Wendy's, the focus isn't just on the food but also on creating a respectful and supportive work environment. Employees enjoy a culture that values development and engagement, with more than half of the management team promoted from the hourly ranks. This development is part of Manna's commitment to coaching and professionally challenging its employees to help them grow within the company. The unity and family-like environment make Wendy's an appealing choice for those looking to build a long-term career in the restaurant industry.

In this role as a Shift Manager at Wendy's, you will take on the responsibility of running a multi-million dollar business. You're not only expected to lead but to be a role model who sets the tone for a fun, family-oriented atmosphere within the restaurant. You'll help build and manage a dedicated team, increase profits by maintaining high operational standards, and ensure customer satisfaction through superior service. Your leadership and interpersonal skills will be put to the test as you maintain a respectful work environment and manage day-to-day operations efficiently.

Wendy's offers competitive pay and benefits, including medical coverage, bonus potential, and daily pay for hourly employees—meaning you get paid the day after you work. Additional benefits include free meals during working hours, college assistance, education rewards like GED support, and tenure recognition. The company also provides supportive programs such as an Employee Assistance Program, a company chaplain for spiritual support, referral bonuses, and uniforms. There is a structured recognition system and ample opportunity for advancement, making Wendy's a place where motivated individuals can thrive.

Working as a Shift Manager involves physical demands such as standing for extended periods, lifting up to 50 pounds regularly, and navigating a fast-paced, sometimes loud environment with varying temperatures due to kitchen conditions. You will also be expected to uphold food safety and sanitation standards rigorously. The role requires flexibility to work nights, weekends, and holidays, and the ability to multitask and solve problems swiftly and effectively are crucial for success.

If you have prior experience in food service, particularly in a supervisory or leadership capacity within fast-casual or quick-service restaurants, this position may be an excellent fit for you. Wendy's takes pride in its strong focus on customer service, team leadership, and operational excellence. Joining Wendy's means committing to a career that provides rewarding challenges, growth potential, and a supportive environment where your input and hard work are valued and rewarded.