Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.00 - $16.00
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Work Schedule

Flexible
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Benefits

Healthcare benefits
Paid Time Off
401(k) with employer match
Employee assistance program
Career growth opportunities
Paid training

Job Description

Wendy's is a renowned fast-food restaurant chain known for its quality food, excellent customer service, and a welcoming atmosphere. As one of the most recognizable brands in the quick-service restaurant industry, Wendy's has built a reputation for offering fresh, made-to-order meals and a commitment to customer satisfaction. The company prides itself on fostering a supportive and inclusive work environment where team members are valued as part of the Wendy's family. At Wendy's, diversity is embraced, welcoming employees from all backgrounds, including all ages, races, religions, nationalities, genders, and the LGBTQ+ community. Wendy's is an equal opportunity employer and strives to provide reasonable accommodations for individuals with disabilities to perform essential job functions.

This particular opportunity is for a Shift Manager position located at the Wendy's franchise located at 2550 E Pioneer Parkway in Arlington, Texas. As a franchise-owned entity, the compensation, benefits, and career progression opportunities may differ slightly from company-owned outlets, but the core values and culture remain consistent with the Wendy's brand. The pay range for this role is between $13.00 and $16.00 per hour, offering competitive wages for shift managers in the fast-food industry.

The role of a Shift Manager at Wendy's is a dynamic and pivotal position responsible for overseeing the daily operations of the restaurant during designated shifts. A Shift Manager acts as a leader, mentor, and problem solver, providing guidance and support to the team to ensure smooth and efficient restaurant operations. This position requires a passion for customer service, leadership skills, and the ability to make decisive, quick-thinking decisions in a fast-paced environment.

Shift Managers are entrusted with promoting a culture of safety, quality, and teamwork. They play an essential role in upholding Wendy's standards for food preparation, cleanliness, and customer engagement. This includes enforcing food safety procedures, maintaining a clean and inviting restaurant space, and ensuring that all team members adhere to brand guidelines.

One of the key attributes of a successful Shift Manager at Wendy's is their commitment to team development. This role involves actively coaching and mentoring employees, fostering an environment that encourages growth and career advancement. Wendy's invests in its leaders through paid training programs that equip Shift Managers with the tools and knowledge needed to lead effectively and advance within the company.

The position also entails handling various operational tasks such as managing inventory, operating restaurant equipment (registers, headsets, grills), solving problems as they arise, and ensuring customer satisfaction. Flexibility in work availability is crucial, as the role requires the ability to stand and move throughout the shift and occasionally travel to other locations or offices for training sessions.

Wendy's supports the well-being of its team by offering healthcare benefits for full-time shift managers, paid time off, a 401(k) plan with employer matching, and an employee assistance program available to all employees. These perks highlight Wendy's commitment to supporting its employees not just on the job but in their overall health and financial futures.

Joining Wendy's as a Shift Manager means becoming part of a family that values respect, inclusion, and career growth. Whether you aspire to climb the ranks within the restaurant or explore opportunities beyond, Wendy's provides a platform for professional development in a supportive environment. The comprehensive training, leadership responsibilities, and benefits package make this role an excellent opportunity for motivated individuals passionate about the food service industry and leadership.

Job Requirements

  • Willingness to stand and move for most of the shift
  • Ability to use restaurant equipment such as register, headset, and grill
  • Follow brand standards for food preparation and cleanliness
  • Secure reliable transportation for occasional travel to other locations
  • Commitment to promoting proper procedures and food safety
  • Flexible work availability

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous leadership experience in a fast-food or retail environment preferred
  • Strong problem-solving skills
  • Excellent customer service skills
  • Ability to lead and develop a team
  • Commitment to food safety and quality
  • Flexibility in work schedule

Job Duties

  • Manage daily restaurant operations
  • Lead and mentor team members
  • Enforce food safety procedures and brand standards
  • Operate restaurant equipment such as register, headset, and grill
  • Maintain restaurant cleanliness
  • Ensure excellent customer service
  • Solve operational problems promptly

Job Criteria

Experience

Mid Level (3-7 years)


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