
Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
competitive salary
bonus opportunity
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Promotion from within
Job Description
Wendy's is a globally recognized fast-food restaurant chain, renowned for its fresh, high-quality menu offerings and exceptional customer service. Founded in 1969, Wendy's has grown into one of the largest and most respected quick-service restaurant brands in the world. The company operates thousands of locations across the United States and internationally, serving millions of customers daily. Each Wendy's restaurant offers a unique opportunity to be part of a dynamic, fast-paced environment where teamwork, leadership, and a commitment to excellence are paramount. Many locations are independently owned and operated franchisees, which means there is a strong entrepreneurial spirit supported by a robust corporate infrastructure.
The position of Shift Supervisor at Wendy's, specifically at the 9600 Longstreet Road location in Willis, TX, invites ambitious professionals eager to take on leadership roles within a million-dollar-plus restaurant setting. This opportunity is ideal for individuals inspired by managing business operations on a larger scale. As a Shift Supervisor, you will be entrusted with significant responsibilities such as training and supervising crew members, ensuring that food safety standards and operational procedures are followed meticulously, monitoring cost control systems to maintain profitability, and engaging directly with customers to uphold Wendy's high standards of service. Supported by a dedicated General Manager and management team, you will have access to excellent training and career development resources, positioning you for progression within the company and potential promotion from within.
This role is designed for results-oriented professionals who have a strong focus on customer satisfaction and operational efficiency. The shift supervisor role not only demands leadership skills but also a passion for the fast-food industry and the ability to work effectively under pressure in a fast-paced environment. The position offers a competitive salary with bonus opportunities, plus a comprehensive benefits package including medical, dental, vision, and 401(k) retirement plans. Employees at Wendy's benefit from defined career paths, the chance to learn the business from the ground up, and the security that comes from being part of a well-established company with over 12 billion in annual sales. This makes Wendy's an excellent place to build a long-term career in the restaurant and hospitality industry.
Wendy's commitment to its team members includes not only competitive financial compensation but also ongoing support for professional development, promoting a culture where every team member's contribution is valued. The fast-paced and ever-evolving environment will challenge and motivate shift supervisors to develop problem-solving skills, adapt to change productively, and handle a variety of tasks efficiently. The role requires physical stamina as well, including the ability to stand for long periods and frequently bend, kneel, or lift items weighing between 25 to 50 pounds. Use of restaurant equipment and headsets is a daily part of the job, demanding reliability and technical familiarity. The working environment may expose employees to heat, cold, noise, and other typical restaurant conditions, so resilience and adaptability are key traits for success in this position.
Joining Wendy's at this location means becoming part of a globally trusted brand with a strong community presence in Willis, TX. As an independently owned franchise, this Wendy's offers the unique combination of entrepreneurial freedom and the support of a large corporate network, making it an exciting and rewarding place to advance your managerial career in the hospitality sector.
The position of Shift Supervisor at Wendy's, specifically at the 9600 Longstreet Road location in Willis, TX, invites ambitious professionals eager to take on leadership roles within a million-dollar-plus restaurant setting. This opportunity is ideal for individuals inspired by managing business operations on a larger scale. As a Shift Supervisor, you will be entrusted with significant responsibilities such as training and supervising crew members, ensuring that food safety standards and operational procedures are followed meticulously, monitoring cost control systems to maintain profitability, and engaging directly with customers to uphold Wendy's high standards of service. Supported by a dedicated General Manager and management team, you will have access to excellent training and career development resources, positioning you for progression within the company and potential promotion from within.
This role is designed for results-oriented professionals who have a strong focus on customer satisfaction and operational efficiency. The shift supervisor role not only demands leadership skills but also a passion for the fast-food industry and the ability to work effectively under pressure in a fast-paced environment. The position offers a competitive salary with bonus opportunities, plus a comprehensive benefits package including medical, dental, vision, and 401(k) retirement plans. Employees at Wendy's benefit from defined career paths, the chance to learn the business from the ground up, and the security that comes from being part of a well-established company with over 12 billion in annual sales. This makes Wendy's an excellent place to build a long-term career in the restaurant and hospitality industry.
Wendy's commitment to its team members includes not only competitive financial compensation but also ongoing support for professional development, promoting a culture where every team member's contribution is valued. The fast-paced and ever-evolving environment will challenge and motivate shift supervisors to develop problem-solving skills, adapt to change productively, and handle a variety of tasks efficiently. The role requires physical stamina as well, including the ability to stand for long periods and frequently bend, kneel, or lift items weighing between 25 to 50 pounds. Use of restaurant equipment and headsets is a daily part of the job, demanding reliability and technical familiarity. The working environment may expose employees to heat, cold, noise, and other typical restaurant conditions, so resilience and adaptability are key traits for success in this position.
Joining Wendy's at this location means becoming part of a globally trusted brand with a strong community presence in Willis, TX. As an independently owned franchise, this Wendy's offers the unique combination of entrepreneurial freedom and the support of a large corporate network, making it an exciting and rewarding place to advance your managerial career in the hospitality sector.
Job Requirements
- Ability to stand for long periods
- frequent bending, kneeling, lifting (25 - 50 pounds)
- ability to use headset to take customer orders or give direction
- ability to use general restaurant equipment
- ability to come to work promptly and regularly
- ability to take direction and work well with others
- ability to accomplish multiple tasks within established timeframes
- ability to concentrate and perform duties accurately
- ability to learn and apply policies and procedures
- ability to react to change productively and handle assigned tasks
- ability to complete all applicable training programs
- ability to work in a fast-paced environment with exposure to noise, heat, cold or other elements
Job Qualifications
- High school diploma or equivalent
- prior experience in a customer service or fast-food environment
- leadership or supervisory experience preferred
- strong communication skills
- ability to work in a fast-paced environment
- basic knowledge of food safety standards
- ability to use restaurant equipment
Job Duties
- Train and supervise crew members
- monitor and reinforce food safety standards and procedures
- interact with customers to ensure high satisfaction
- execute cost control systems
- support general manager and management team
- ensure operational efficiency during shifts
- handle multiple tasks within established timeframes
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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