Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $19.80 - $21.80
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Work Schedule

Flexible
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Benefits

Paid Time Off
Quarterly bonus potential
Employee Referral Program
Flexible work schedules
ON DEMAND PAY

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, never frozen, high-quality ingredients and a commitment to delivering exceptional customer experiences. As one of the leading players in the quick-service restaurant industry, Wendy's has built a solid reputation for its innovative menu offerings, friendly service, and community involvement. With thousands of locations worldwide, Wendy's delivers a consistent and inviting atmosphere for customers looking for delicious meals served quickly and efficiently. The brand believes in nurturing a culture of respect, teamwork, and continuous growth among its employees, which is reflected in the positive working environment.

This job opportunity is for a Shift Manager position at a Wendy's franchise location situated at 8701 NE Andresen Road, Vancouver, WA 98665. Being a franchisee-owned outlet, this location operates independently while following the brand's standards of excellence. As a Shift Manager, you will play a vital role in aiding the General Manager to maintain a productive, safe, and customer-focused environment. Your responsibilities will include supervising and motivating a team, ensuring high standards of customer service, and adhering to health and safety regulations. This position is hourly paid with a range of $19.80 to $21.80 per hour, which is competitive within the industry. Moreover, Wendy's encourages growth and development by offering flexible work schedules, defined career training paths, paid time off, quarterly bonus potential, and a lucrative employee referral program.

The Shift Manager job entails balancing operational leadership with hands-on involvement in the restaurant's daily functions. You'll contribute directly to the overall guest experience by fostering a culture that emphasizes excellence, courtesy, and efficiency. Working with a team of enthusiastic and dedicated professionals, you will be responsible for upholding the brand's promise to deliver "A Cut Above" experience for every customer. The company also supports diversity and inclusiveness, welcoming people from all races, religions, genders, and backgrounds, including members from the LGBTQ+ community. Accommodations are made available to qualified individuals with disabilities to ensure they can effectively perform their job duties.

Wendy's is committed to supporting its employees with resources and tools they need to succeed. Additionally, through programs like On Demand Pay, you have the flexibility to access your earnings promptly. If you thrive in a fast-paced, team-oriented, and friendly environment that values your drive to be the best, Wendy's provides an excellent platform for professional growth and job satisfaction. The franchise environment offers unique opportunities to contribute meaningfully to the local community while enjoying the stability and support of a well-established brand.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in a supervisory or leadership role
  • Ability to work flexible hours including weekends and holidays
  • Strong interpersonal and team management skills
  • Must be able to comply with health and safety regulations
  • Ability to handle high-pressure situations
  • Reliable and punctual

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in fast food or restaurant management preferred
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment
  • Knowledge of health and safety regulations
  • Customer service oriented
  • Basic computer skills

Job Duties

  • Supervise and lead restaurant crew during shifts
  • Ensure customer satisfaction through exceptional service
  • Maintain adherence to health and safety standards
  • Assist General Manager in daily operations
  • Manage inventory and supplies effectively
  • Train and develop team members
  • Handle customer concerns and resolve issues promptly

Job Criteria

Experience

Mid Level (3-7 years)


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