Job Overview

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Employment Type

Full-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

competitive hourly wage
Paid Time Off
Holiday pay
free manager meals
access to training programs
Leadership development
Career advancement opportunities
Positive work environment

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, high-quality menu items and commitment to excellent customer service. Established with a focus on delivering a unique dining experience, Wendy's has grown to become one of the top players in the quick-service restaurant industry. With a vast network of franchise locations across various regions, Wendy's offers dynamic career opportunities for individuals passionate about food service and leadership roles. At Wendy's, employees are encouraged to develop professionally and contribute to a positive work environment that values teamwork and customer satisfaction.

The Shift Manager position at Wendy's is a vital leadership role responsible for overseeing daily operations during assigned shifts. This role involves ensuring that all team members adhere to company policies and food safety standards, playing a key role in maintaining the restaurant's reputation for quality and service. The Shift Manager supports team members through training and development, helping new crew members acclimate to their duties effectively. Handling customer complaints with professionalism and prompt resolution is critical in this role, ensuring customer loyalty and satisfaction. Additionally, the Shift Manager oversees cash handling and register procedures to maintain financial accuracy and security. Maintaining a clean, safe, and organized workspace is also a priority, ensuring that workplace standards meet both company and regulatory requirements.

Working as a Shift Manager at Wendy's provides a competitive hourly wage with the potential for increases based on performance. Employees benefit from paid time off and holiday pay, reflecting Wendy's commitment to work-life balance. The position also includes free manager meals, access to comprehensive training programs, and opportunities for leadership development. Career advancement is encouraged within the Wendy's franchise, allowing dedicated individuals to grow their career within the company. The work environment emphasizes positivity and team culture, making Wendy's a supportive and motivating place to work.

This opportunity is with a Wendy's franchisee, meaning the franchise is independently owned and operated, allowing some variations in compensation, benefits, and career programs compared to company-owned locations. The specific location for this position is at 951 Hank Aaron Drive, West Palm Beach, FL 33401. This makes it an ideal role for individuals seeking a leadership position in the fast-food industry within a reputable brand known for quality and growth potential.

Job Requirements

  • Previous experience in a fast-food or similar environment
  • Strong leadership and communication skills
  • Ability to work flexible hours, including nights and weekends
  • High attention to detail and commitment to quality
  • Strong problem-solving skills
  • Must be 18 years or older

Job Qualifications

  • Previous experience in a fast-food or similar environment
  • Strong leadership and communication skills
  • Ability to work flexible hours, including nights and weekends
  • High attention to detail and commitment to quality
  • Strong problem-solving skills
  • Must be 18 years or older

Job Duties

  • Supervise daily operations during assigned shifts
  • Ensure team members follow company policies and food safety standards
  • Assist in training new crew members
  • Handle customer complaints and resolve issues promptly
  • Oversee cash handling and register procedures
  • Maintain a clean, safe, and organized workspace

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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