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Shift Manager

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Paid vacation
employee discount
Education Assistance
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
paid leave
Service awards
Adoption assistance

Job Description

This job opportunity is offered by an independently owned and operated McDonalds franchise restaurant. While this franchisee utilizes the well-known McDonalds brand and food products, it is a separate entity from McDonalds USA and operates independently regarding all employment decisions and policies. This distinction means that the franchisee holds full responsibility over hiring, firing, staff management, discipline, scheduling, and other employment matters, making it a unique workplace culture driven by local leadership and tailored operations. Working at this franchise offers the chance to be part of a globally recognized brand while enjoying the personalized environment and community impact of a local business. The role available is for a Shift Manager position within this franchisee operated McDonalds restaurant. This position is designed for motivated individuals seeking a rewarding career with opportunities for growth and development. The Shift Manager plays a pivotal role in leading crews and managing shifts to deliver excellent customer experiences characterized by speed, accuracy, and friendly service. Beyond everyday operational duties, this role offers a pathway to leadership, skill development, and career advancement within the hospitality and retail sector. As a Shift Manager, you will have the opportunity to influence the teams success by ensuring adherence to McDonalds standards of quality, service, and cleanliness while maintaining a safe and secure restaurant environment. This position emphasizes leadership, communication, and multitasking skills as the Shift Manager supports crew members, manages inventory, oversees daily maintenance, and enforces food safety standards. Additionally, Shift Managers are entrusted with scheduling responsibilities and training new employees, ensuring a motivated and knowledgeable team culture. The franchise also supports career growth through various programs and benefits including flexible scheduling options, education assistance programs like Archways to Opportunity, competitive pay, and comprehensive benefits including medical, dental, and vision coverage. This is an excellent fit for candidates passionate about customer service, team leadership, and professional growth in a fast-paced environment. Previous leadership experience, particularly in restaurant or retail environments, is preferred but enthusiasm, positive attitude, and flexibility are highly valued. Being at least 18 years old is mandatory due to the leadership nature of the role. Overall, this role offers a compelling blend of responsibilities, benefits, and development opportunities in a brand everyone recognizes and trusts.

Job Requirements

  • must be 18 years or older
  • ability to lead shifts effectively
  • good organizational skills
  • strong interpersonal and communication skills
  • willingness to work flexible hours
  • commitment to upholding food safety and cleanliness standards

Job Qualifications

  • previous leadership experience preferred
  • experience in restaurant, retail or hospitality environment preferred
  • positive team player
  • flexible schedule
  • passion for working in a fast-paced environment
  • excellent communication skills
  • ability to motivate and lead a team

Job Duties

  • leading shifts and ensuring customers receive fast and friendly service
  • providing leadership to crew and managers during shifts
  • planning and monitoring shift performance
  • ensuring compliance with food safety standards
  • managing inventory and scheduling
  • overseeing daily maintenance and cleanliness
  • training new employees
  • promoting quality food production and exceptional customer service
  • maintaining safety and security
  • communicating shift information to next manager

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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