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Shift Manager

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

flexible scheduling
PTO and paid vacation after meeting eligibility requirements
Company paid telehealth (Doctor on Demand)
3,000 per year in college tuition assistance
Same day pay available with Tapcheck
McDonald's training and advancement opportunities
Free meals plus 30 percent national employee discount at participating locations
Exclusive discount program

Job Description

Murphy Family Restaurants is a well-established, family-owned franchisee managing over 30 McDonald’s locations across Southeast Alabama and the Florida Panhandle. With a strong commitment to quality, service, and community involvement, Murphy Family Restaurants has cultivated a welcoming environment for both customers and employees. As part of a leading global fast-food brand, these restaurants are known for their high standards in food preparation, customer satisfaction, and cleanliness. This franchisee-driven operation focuses on delivering exceptional experiences by fostering a supportive team culture and promoting opportunities for personal and professional growth within the fast-paced quick service restaurant industry.

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Job Requirements

  • At least 1 year of management experience preferably in a quick service restaurant
  • ability to communicate effectively and professionally
  • strong customer service and support focus
  • ability to make decisions and provide solutions in a fast-paced environment
  • passion for helping and serving others including customers and team members

Job Qualifications

  • At least 1 year of management experience preferably in a quick service restaurant
  • passion for helping and serving others including customers and team members
  • strong customer service and support focus
  • ability to communicate effectively and professionally
  • ability to make decisions and provide solutions in a fast-paced environment

Job Duties

  • Plan for each shift including crew positioning and stock levels
  • monitor crew performance during the shift and take action to ensure standards are met
  • maintain safety and security during the shift including cash controls
  • oversee profitability of the shift by managing labor and food cost
  • meet targets during the shift and identify danger zones providing effective direction
  • handle and oversee crew schedules including breaks and enforce labor laws and company policies
  • supervise and lead food safety procedures and cleanliness measures
  • address customer concerns and follow customer recovery process
  • provide encouraging leadership for crew and managers
  • cultivate and encourage training, education, and continued learning
  • assist assigned department meet their goals
  • perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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