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McDonald's logo

Shift Manager

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Rotating Shifts
Flexible
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Benefits

bonus program
Education Assistance
High school diploma support
College Tuition Assistance
English as a second language classes

Job Description

This job opportunity is with an independently owned McDonald's franchise, distinctly separate from McDonald's USA. While this franchisee operates under a license to use McDonald’s logos and food products, it functions as a separate company and employer. Consequently, all employment matters including hiring, firing, staff management, discipline, and scheduling are handled exclusively by the franchisee without any involvement from McDonald's USA. This arrangement ensures that the franchisee maintains full autonomy over its restaurant operations and workforce management, providing a direct, locally-managed work environment.

The role being offered is that of a Shift Manager within this McDonald's franchise restaurant. Thi... Show More

Job Requirements

  • Must be 18 years or older
  • previous leadership experience preferred
  • ability to work flexible hours
  • commitment to delivering excellent customer service
  • ability to manage and train staff
  • knowledge of food safety and restaurant operations
  • strong communication skills

Job Qualifications

  • Previous leadership experience preferred
  • experience in restaurant, retail or hospitality environments advantageous
  • ability to work in a fast-paced environment
  • strong communication skills
  • enthusiasm for team collaboration
  • positive attitude
  • flexible schedule
  • at least 18 years old

Job Duties

  • Lead shifts ensuring fast, accurate, friendly customer service
  • plan and monitor shift performance
  • take action to meet McDonald's quality, service, and cleanliness standards
  • monitor safety, security, and profitability
  • communicate with the next shift manager to prepare for smooth transition
  • manage food safety protocols
  • oversee internal communication
  • manage inventory
  • ensure daily maintenance and cleanliness
  • supervise and train crew
  • schedule staff
  • ensure quality food production
  • provide exceptional customer service

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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