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McDonald's logo

Shift Manager

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Education Assistance
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
accident insurance
Service awards
Employee Resource Connection

Job Description

This job opportunity is with a restaurant independently owned and operated by a franchisee licensed to use McDonald's brand logos and food products. It is important to note that this franchisee operates as a separate company and employer distinct from McDonald's USA. All employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling, are managed solely by the franchisee. McDonald's USA maintains no control over the daily employment policies or decisions at this restaurant, and the company will not have any access to employment applications or involvement in the interview or hiring process.

The role available is for a ... Show More

Job Requirements

  • must be at least 18 years old
  • prior leadership experience preferred
  • ability to work flexible schedules
  • strong interpersonal skills
  • ability to manage multiple tasks during shifts
  • commitment to safety and quality
  • reliable and responsible
  • capable of training and supervising staff

Job Qualifications

  • previous leadership experience preferred
  • experience in restaurant, retail, or hospitality ideal
  • strong communication skills
  • ability to work in fast-paced environment
  • positive team player
  • flexible schedule
  • passion for excellent customer service
  • minimum age 18 years

Job Duties

  • lead shifts ensuring fast, accurate, friendly customer experience
  • provide leadership to crew and managers during shifts
  • plan and monitor shift performance
  • ensure compliance with quality, service, cleanliness standards
  • monitor safety, security, and profitability
  • communicate shift details to incoming managers
  • manage food safety protocols
  • coordinate internal communication
  • oversee inventory management
  • maintain daily cleanliness and maintenance
  • manage crew scheduling and training
  • produce quality food
  • deliver exceptional customer service
  • uphold safety and security standards

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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