McDonald’s logo

Shift Manager

Job Overview

briefcase

Employment Type

Full-time
Part-time
clock

Work Schedule

Flexible
diamond

Benefits

College Tuition Assistance
valuable job training
Retirement benefits
flexible scheduling
Career advancement opportunities

Job Description

This job posting is for a Shift Manager position at a McDonald's restaurant owned and operated by an independent franchisee, which is a separate entity from McDonald's USA. The franchisee holds a license to use McDonald's brand, logos, and food products but manages all employment matters independently, including hiring, firing, staffing, scheduling, and discipline. McDonald's USA does not control or get involved in employment decisions for this role. This opportunity provides a unique chance to join a globally recognized brand under local franchise ownership, offering career growth and leadership development within the food service industry.

McDonald's is one of the world's leading quick service restaurants, known for serving quality food quickly and efficiently. Working at a McDonald's franchise offers a dynamic, fast-paced environment where teamwork and excellent customer service are valued above all. Employees benefit from a supportive workplace that encourages growth, whether through advancing into management roles or gaining valuable skills transferable across many industries. This Shift Manager role is integral to ensuring each customer receives a memorable experience characterized by fast, accurate, and friendly service.

As a Shift Manager, you will be responsible for leading crew members and fellow managers during assigned shifts, ensuring that all operations meet McDonald's standards for quality, service, cleanliness, safety, and profitability. This role requires hands-on leadership, which includes planning shift activities, monitoring team performance, providing coaching and direction, and maintaining a positive and productive work environment. The position offers flexibility in scheduling, allowing you to balance work with education or personal commitments.

The franchisee values applicants who are enthusiastic, positive team players with strong leadership qualities and the ability to thrive in a fast-paced setting. Previous leadership experience, especially in a restaurant, retail, or hospitality environment, is preferred. Candidates must be at least 18 years old to qualify. The role is designed for individuals looking for a satisfying career with growth potential, including opportunities for college tuition assistance, valuable job training, and retirement benefits.

This job is ideal for motivated individuals who want to grow professionally while working in a vibrant setting that encourages fun and teamwork. By joining this franchisee-operated McDonald's, you can expect to develop your leadership skills, manage daily operations effectively, and contribute to a team dedicated to delivering exceptional customer experiences. This role is more than a job; it is a stepping stone towards a fulfilling career in the hospitality and service industry.

Job Requirements

  • Must be 18 years or older
  • Previous leadership experience preferred
  • Ability to work flexible hours
  • Strong communication and interpersonal skills
  • Ability to lead a team
  • Experience in customer service
  • Willingness to work in a fast-paced environment

Job Qualifications

  • Previous leadership experience preferred
  • Experience in restaurant, retail, or hospitality environment preferred
  • Positive team player with strong communication skills
  • Ability to work in a fast-paced environment
  • Able to lead and motivate a team
  • Flexible schedule
  • At least 18 years old

Job Duties

  • Lead shifts ensuring fast, accurate, friendly customer experience
  • Plan and monitor shift performance
  • Take action to meet McDonald's standards
  • Monitor safety, security, and profitability
  • Communicate with next Shift Manager for smooth transitions
  • Manage food safety and inventory
  • Schedule and train crew members

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef