Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
flexible scheduling
retirement savings plan

Job Description

Desmond Foods LP, operating several Wendy's franchise restaurants across California, represents a significant segment of the beloved fast-food chain's footprint in the region. With a rich history spanning nearly 50 years, beginning from the first Wendy's on the West Coast in Fresno, California, the organization has grown to operate 45 restaurants while maintaining a strong commitment to quality, service, and customer satisfaction. This group includes Wendy's of Fresno Inc., Wendy's of Santa Clara Inc., and Peninsula Foods LP, all of which uphold the values instilled by the founder Joseph F. Desmond, who personally aligned his vision with Wendy's founder Dave Thomas by signing the first franchise agreement. This passion and dedication have fueled the company's mission to exceed guests' expectations consistently in product, service, and overall dining experience.

The organizations are honored franchisees known for fostering an environment grounded in leadership, trust, loyalty, teamwork, and commitment—a workplace where employee growth and career advancement are highly encouraged and supported. Desmond Foods LP and its associated Wendy's franchise companies are dedicated to creating a fulfilling work environment that encourages every employee to thrive and realize their potential while contributing to the customer-first culture the brand is known for.

The role of Shift Supervisor at Wendy's within these franchises is a vital leadership position focused on ensuring smooth restaurant operations and exceptional service during each shift. Shift Supervisors are entrusted with the responsibility of combining hands-on management, motivation, and training of crew members to deliver the highest customer experience. They serve as the frontline leaders guiding the team to work efficiently and harmoniously while inspiring each individual to perform their best. This position offers a unique opportunity for individuals interested in growing their management capabilities in a fast-paced, dynamic setting. Supervisors must cultivate a warm and welcoming atmosphere that benefits both employees and customers, ensuring that every interaction reflects Wendy's standards. Working under restaurant management, Shift Supervisors help direct daily operations, uphold safety and food quality standards, and foster a positive team environment. The role is ideal for candidates who value teamwork, customer service excellence, and professional growth in the food service industry.

Join the leadership at Wendy's and become part of a team dedicated to exceeding expectations, fostering career development, and creating memorable experiences for customers and staff alike. Apply now through your local franchise's application process and take the next step in your food service career with Desmond Foods LP and Wendy's, standing on decades of tradition and a culture of success.

Job Requirements

  • high school diploma or equivalent
  • prior experience in a supervisory role preferred
  • availability to work flexible hours including weekends and holidays
  • ability to stand and move for long periods
  • strong interpersonal skills
  • basic food safety knowledge
  • reliable and punctual

Job Qualifications

  • high school diploma or equivalent
  • experience in customer service or fast food industry preferred
  • strong leadership and communication skills
  • ability to work in a fast-paced environment
  • basic math and cash handling skills
  • ability to train and motivate team members
  • positive attitude and team player

Job Duties

  • Inspire crew members to always do their best
  • ensure customers enjoy an outstanding customer experience
  • get great results while creating a warm, welcoming place for both employees and customers
  • grow management skills in a fast-paced environment
  • foster a team atmosphere

Job Criteria

Experience

Mid Level (3-7 years)


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