Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
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Benefits

Career advancement opportunities
Employee Development Programs
Supportive team environment
competitive pay
flexible scheduling

Job Description

Desmond Foods LP along with its associated entities, Wendy's of Fresno Inc., Wendy's of Santa Clara Inc., and Peninsula Foods LP, form one of the most respected Wendy's franchise organizations in California. Originating from the opening of the first Wendy's on the West Coast in Fresno nearly 50 years ago, these companies have expanded to operate 45 restaurants throughout the state. They all trace their roots back to a personal agreement between their founder, Joseph F. Desmond, and Wendy's founder Dave Thomas, establishing a legacy deeply committed to excellence in the fast-food industry. This commitment is reflected in their mission to exceed guests' expectations in product quality, service excellence, and overall dining experience.

The franchise organizations prioritize leadership, trust, loyalty, teamwork, and commitment, fostering a workplace environment that supports career growth and advancement opportunities for all employees. Employees at Desmond Foods and its associated franchises benefit from a fulfilling work environment focused on not only customer satisfaction but also the development and success of their teams.

The role of Shift Supervisor at Wendy's, specifically within these franchise operations, is a pivotal leadership position integral to ensuring operational success and exceptional customer experiences. Shift Supervisors are key members of the restaurant leadership team responsible for guiding and training crew members during each shift to meet and surpass customer expectations. This role demands inspiration and motivational skills to encourage crew members to perform at their best, ensuring that customers consistently enjoy outstanding service.

Shift Supervisors also play a vital role in maintaining a warm and welcoming environment for both employees and customers, nurturing a positive team atmosphere that supports collaboration and productivity. The position offers a unique opportunity to develop management skills in a fast-paced and dynamic restaurant setting, making it an excellent career step for individuals seeking to grow their leadership capabilities within the food service industry.

Working as a Shift Supervisor with Wendy's franchise organizations under Desmond Foods means being part of a team that values leadership and employee growth while committing to the franchise's high standards of product and service quality. The position involves balancing operational duties with team motivation and customer service excellence, making it a rewarding career for proactive individuals eager to make a tangible impact during every shift.

It is important to note that this job opportunity is with an independently owned Wendy's franchise, with each franchisee determining their own compensation, benefits, and career programs. These may differ from those at company-owned locations, providing candidates with the chance to join a locally operated business with a strong heritage and a focus on community and employee development. Applicants interested in this position can visit the provided application link to apply and potentially join a longstanding, reputable franchise organization dedicated to quality and growth.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in fast food or restaurant environment preferred
  • Ability to work flexible hours including evenings and weekends
  • Strong leadership and decision-making skills
  • Capability to handle fast-paced work environment effectively

Job Qualifications

  • Experience in team leadership or supervisory roles
  • Strong communication and interpersonal skills
  • Ability to motivate and inspire others
  • Customer service experience
  • Willingness to learn and grow in a management role

Job Duties

  • Inspire crew members to always do their best
  • Ensure customers enjoy an outstanding customer experience
  • Get great results while creating a warm, welcoming place for both employees and customers
  • Grow management skills in a fast-paced environment
  • Foster a team atmosphere

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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