
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $19.50 - $21.50
Work Schedule
Flexible
Benefits
Paid Time Off
Quarterly bonus
Employee Referral Program
flexible schedules
ON DEMAND PAY
Job Description
Wendy's is a leading global fast-food restaurant chain known for its quality food and commitment to delivering excellent customer service. Established as a pioneer in the quick-service restaurant industry, Wendy's operates thousands of locations worldwide, including both company-owned and franchised outlets. This diversity allows for a wide array of employment opportunities and career paths, ranging from entry-level roles to management positions. Wendy's is dedicated to fostering an inclusive work environment where employees from all backgrounds, including different races, religions, nationalities, genders, and the LGBTQ+ community, are welcomed and valued. The company emphasizes teamwork, professional growth, and delivering a superior dining experience consistently described as 'A Cut Above.'
The role of a Shift Manager at Wendy's, specifically at the location at 641 Lancaster Dr NE, Salem, OR 97301, is crucial to the restaurant's operational success and customer satisfaction. As a Shift Manager, you will take on a leadership role where your primary focus will be to oversee and support the team during your shifts, ensuring that all aspects of the restaurant operate smoothly and efficiently. This includes utilizing your knowledge of positional skills such as food preparation, customer service etiquette, and strict adherence to health and safety regulations. By doing so, you help provide a "WOW" experience to both guests and crew members, enhancing the workplace culture and customer interaction.
In this role, you will work closely with the General Manager to foster a positive and engaged employee environment, guiding and motivating your team to uphold the highest standards of quality and service. A significant part of your job will involve being a role model for professional behavior and customer service, helping to train new employees, handle customer concerns, and maintain a friendly and productive workplace. Wendy's values a shift manager who is not only focused on operational excellence but also committed to employee development, making the position both challenging and rewarding.
Wendy's offers competitive compensation for this role, with an hourly pay range of $19.50 to $21.50. Additionally, the company provides flexible work schedules that accommodate personal commitments and encourage a healthy work-life balance. You will have access to clear, defined training paths that support career growth and advancement within the company, making it an excellent place to progress professionally. Other benefits for Shift Managers include paid time off, quarterly bonus potential, and a robust employee referral program. A notable feature of Wendy's compensation package is the On Demand Pay option, allowing employees to get paid promptly for the work they complete – a unique benefit that underscores Wendy's commitment to supporting its team members' financial well-being.
Joining Wendy's as a Shift Manager means being part of a dynamic, fast-paced, and friendly work environment where your drive and ambition are recognized and rewarded. Whether you are seeking to develop your leadership skills or aiming for higher management roles, this role offers substantial opportunities for growth. Wendy's dedication to diversity, equity, and inclusion fosters a welcoming workplace culture where all employees are supported and respected. Overall, this position represents an exciting career opportunity within one of the most respected brands in the fast-food industry.
The role of a Shift Manager at Wendy's, specifically at the location at 641 Lancaster Dr NE, Salem, OR 97301, is crucial to the restaurant's operational success and customer satisfaction. As a Shift Manager, you will take on a leadership role where your primary focus will be to oversee and support the team during your shifts, ensuring that all aspects of the restaurant operate smoothly and efficiently. This includes utilizing your knowledge of positional skills such as food preparation, customer service etiquette, and strict adherence to health and safety regulations. By doing so, you help provide a "WOW" experience to both guests and crew members, enhancing the workplace culture and customer interaction.
In this role, you will work closely with the General Manager to foster a positive and engaged employee environment, guiding and motivating your team to uphold the highest standards of quality and service. A significant part of your job will involve being a role model for professional behavior and customer service, helping to train new employees, handle customer concerns, and maintain a friendly and productive workplace. Wendy's values a shift manager who is not only focused on operational excellence but also committed to employee development, making the position both challenging and rewarding.
Wendy's offers competitive compensation for this role, with an hourly pay range of $19.50 to $21.50. Additionally, the company provides flexible work schedules that accommodate personal commitments and encourage a healthy work-life balance. You will have access to clear, defined training paths that support career growth and advancement within the company, making it an excellent place to progress professionally. Other benefits for Shift Managers include paid time off, quarterly bonus potential, and a robust employee referral program. A notable feature of Wendy's compensation package is the On Demand Pay option, allowing employees to get paid promptly for the work they complete – a unique benefit that underscores Wendy's commitment to supporting its team members' financial well-being.
Joining Wendy's as a Shift Manager means being part of a dynamic, fast-paced, and friendly work environment where your drive and ambition are recognized and rewarded. Whether you are seeking to develop your leadership skills or aiming for higher management roles, this role offers substantial opportunities for growth. Wendy's dedication to diversity, equity, and inclusion fosters a welcoming workplace culture where all employees are supported and respected. Overall, this position represents an exciting career opportunity within one of the most respected brands in the fast-food industry.
Job Requirements
- High school diploma or equivalent
- Experience in restaurant or fast-food industry preferred
- Ability to lead and motivate a team
- Strong communication skills
- Availability to work flexible schedules
- Commitment to delivering quality customer service
- Ability to comply with health and safety regulations
Job Qualifications
- High school diploma or equivalent
- Prior experience in fast-food or restaurant management preferred
- Strong leadership and interpersonal skills
- Ability to work in a fast-paced environment
- Excellent communication skills
- Commitment to customer service excellence
- Understanding of health and safety standards
Job Duties
- Utilize knowledge of positional skills to oversee shift operations
- Deliver exceptional customer service and maintain courtesy standards
- Enforce health and safety regulations consistently
- Support the General Manager in creating a positive work environment
- Train and motivate crew members
- Handle customer concerns and resolve issues promptly
- Maintain quality control and operational consistency
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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