Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

competitive pay
Flexible Hours
Free Meal Program
Medical insurance after 1 year
Performance evaluations
Advancement opportunities
Uniforms Provided

Job Description

Wendy's is one of the world's leading fast-food restaurant chains, renowned for its quality food, friendly service, and welcoming dining environment. As a globally recognized brand, Wendy's has built a reputation for delivering fresh, made-to-order meals that delight customers at every visit. The franchise model allows for independently owned and operated locations, each offering unique career opportunities, compensation, and benefits tailored to the local community and workforce. At the heart of Wendy's success is a commitment to operational excellence, customer satisfaction, and employee development, making it a preferred workplace for individuals seeking growth in the restaurant industry.

This particular opportunity is with a Wendy's franchise located at 2600 S Bristol St, Santa Ana, CA. The franchise is dedicated to maintaining high standards of quality, service, and cleanliness, all while fostering a positive work environment for its employees. The restaurant aims to uphold the Wendy's brand promise by ensuring every customer enjoys a superior dining experience through effective management and teamwork.

The role of Shift Manager at Wendy's is pivotal to the successful daily operation of the restaurant. As a Shift Manager, you will be responsible for providing leadership to the team, ensuring the restaurant meets its operational goals including food safety, quality standards, and sales targets. You will mentor team members, promoting a culture of excellence, teamwork, and customer engagement. This position offers competitive pay and flexible scheduling to accommodate the diverse needs of employees.

Wendy's invests significantly in the growth and development of its Shift Managers through a dedicated development program. This program includes comprehensive training and hands-on experience designed to build leadership skills essential for career advancement within the Wendy's system. By joining this team, you will gain valuable experience in restaurant management, reinforce best practices in food safety and quality control, and develop strategies to maximize sales and profitability.

Beyond the operational duties, Shift Managers are integral in protecting the integrity of Wendy's brand and assets. This includes ensuring compliance with company policies and local regulations, maintaining superior cleanliness and organization standards, and fostering a positive and engaging atmosphere for both staff and customers.

The restaurant values employee well-being and offers a range of benefits including a free meal program, medical insurance for full-time employees after one year, uniform provision, and opportunities for advancement. Regular performance evaluations are conducted every 12 months to support employee growth and recognize achievements. The flexible hours and schedules ensure that employees can balance their work-life commitments effectively.

If you are dependable, punctual, and possess a team-oriented mindset with a neat and professional appearance, this role would be an excellent fit. Prior supervisory experience coupled with an energetic and engaging personality will position you for success as a shift leader at this Wendy's location. Physical stamina is also important as the role requires standing for extended periods and frequent bending, kneeling, and lifting (25-50 lbs).

Join Wendy's and be part of a brand that values leadership, quality, and customer satisfaction, offering you a pathway to develop your career in a dynamic and supportive environment.

Job Requirements

  • Must be at least 18 years of age
  • High school diploma or GED
  • One year of supervisory experience
  • Dependable and punctual
  • Teamwork mentality
  • Neat, clean and professional appearance
  • Ability to stand for long periods
  • Ability to bend, kneel, and lift 25-50 lbs

Job Qualifications

  • High school diploma or GED
  • One year of supervisory experience
  • Ability to work flexible hours
  • Strong leadership and communication skills
  • Teamwork mentality
  • Neat and professional appearance
  • Up-beat and engaging personality

Job Duties

  • Provide daily leadership to restaurant staff
  • Mentor and develop team members
  • Monitor and enforce food safety procedures
  • Maintain quality, service, and cleanliness (QSC) standards
  • Maximize store sales and profit goals
  • Protect Wendy's brand and assets
  • Ensure a positive dining experience for customers

Job Criteria

Experience

Mid Level (3-7 years)


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