Shift Manager - 4133

Five Guys is a well-established and renowned American fast-casual restaurant chain specializing in fresh, high-quality burgers and fries. Since its founding, the company has built a reputation for exceptional food and a commitment to providing an outstanding customer service experience in clean and inviting restaurant settings. With plans for significant expansion across North America, Five Guys emphasizes promoting from within, fostering a culture of growth and opportunity for its employees. The company is distinguished not only by its fresh ingredients and quality products but also by its fast-paced and energetic atmosphere where food safety and quality are paramount. Employment at Five Guys offers real work-life balance, thanks to operating hours typically from 11:00 am to 10:00 pm, and the absence of drive-thru services, making it ideal for those seeking consistent scheduling and a supportive environment.

The Shift Manager role at Five Guys is an invaluable leadership position tasked with directing daily restaurant operations in the absence of the General Manager. This role requires a robust skill set including team leadership, customer service excellence, inventory and team management, restaurant maintenance, and ensuring all operations align with company standards. Shift Managers are also trained to perform all duties carried out by Crew Members and Shift Leaders, making them versatile and integral players in the restaurant’s success. The position offers a competitive salary within the range of $19 to $21 per hour, augmented by tips and bonuses including the Secret Shopper bonus plan which rewards team members based on performance during secret visits.

Working as a Shift Manager at Five Guys means engaging in a vibrant, high-energy environment where you have the opportunity to work with fresh ingredients and the highest quality food products. The company champions a fun and inclusive culture where team members are motivated to exceed customer expectations while maintaining humility and integrity. The role provides comprehensive and customizable benefits, including medical, dental, vision, and pet insurance along with a 401(k) plan with company matching, and an Employee Assistance Program. Candidates can expect real chances for career advancement due to the company’s plans to open over 1000 new locations, underscoring a commitment to promoting from within. Additionally, team members receive free meals during shifts, emphasizing the company’s commitment to employee satisfaction. Overall, this position offers a dynamic, rewarding work environment ideal for energetic, motivated leaders passionate about customer service, quality food, and team development.