Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Weekend Shifts
Night Shifts
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Benefits

Free Meals
uniforms
bonus program
Health Insurance
Dental Insurance
Life insurance
401(k) company match
Tuition Reimbursement
Paid Time Off
Holiday pay
anniversary recognition
flexible schedule
Paid training
Promotion from within

Job Description

Sinkula Investments is a reputable family-owned business operating multiple Wendy's franchise restaurants across the Northern Kentucky and Greater Cincinnati region. Established in 1995 by Bill Sinkula and Joe Sinkula, the company has built a strong reputation over more than two decades by adhering closely to the core values set forth by Dave Thomas, founder of Wendy's. These core values emphasize creating joy and opportunity through food, family, and community and serve as the guiding principles behind every aspect of Sinkula's operations.

As a family-owned entity, Sinkula Investments prioritizes fostering a rewarding and supportive work environment where employees are considered part of the family. This culture of care and respect extends to every team member, encouraging personal and professional growth through ongoing development opportunities. Sinkula Investments stands out among franchisees by emphasizing exceptional customer service, maintaining high standards for food quality, order accuracy, and swift service, and operating clean, well-maintained restaurants in the communities it serves.

Joining Sinkula Investments as a Shift Manager at Wendy's means becoming part of a dynamic and growing team of restaurant professionals dedicated to excellence. This role is designed for individuals who thrive in fast-paced environments and possess strong leadership skills alongside a passion for delivering outstanding guest experiences. The ideal candidate will have a strong work ethic, the willingness to serve guests promptly and with friendliness, and a desire to succeed within a team-oriented workplace.

Shift Managers at Wendy's under Sinkula Investments are offered competitive pay and a comprehensive benefits package that underscores the company’s commitment to its employees’ well-being and career progression. Benefits include free meals and uniforms, participation in performance-based bonus programs, opportunities for pay raises after six months, access to healthcare and dental plans, life insurance coverage, 401(k) company matching, tuition reimbursement, paid time off and holiday pay, anniversary recognition programs, flexible scheduling options, and one-on-one, self-paced paid training. This robust package reflects the company’s investment in both the personal and professional success of its staff.

The Shift Manager role entails managing and motivating team members to deliver high-quality service consistently while ensuring compliance with company policies and procedures related to cash handling, security, inventory, and labor. Effective communication with the Restaurant Management team is essential, as is promptly addressing customer concerns with a positive attitude. Shift Managers will actively contribute to maintaining excellent customer satisfaction and uphold Wendy's standard operating procedures.

Moreover, the position requires physical stamina to stand for extended shifts, perform repetitive movements such as stooping and bending, and lift weights of up to 20 to 50 pounds. Candidates should also have strong basic math skills and the ability to multitask effectively under pressure, demonstrating a positive and engaging personality that inspires teamwork and guest satisfaction.

At Sinkula Investments, there is a clear pathway for advancement, with promotions from within the company encouraged and supported. Individuals interested in building a long-term career in the restaurant industry will find a clear career progression framework along with continuous skill development and leadership opportunities. Prospective employees are encouraged to engage in the application process and explore how their talents and aspirations align with the company’s goals and culture.

This Shift Manager opportunity is with an independently owned and operated Wendy's franchise under Sinkula Investments, which may offer compensation, benefits, and career programs that differ from corporate-owned Wendy's locations. The company is an equal employment opportunity employer committed to reasonable accommodations for individuals with disabilities to perform essential functions. For more information, interested candidates should visit sinkula.com and apply online to join a team where hard work, respect, and customer-centric values create a flourishing work environment and exceptional dining experiences.

Job Requirements

  • Minimum of high school diploma or equivalent
  • Minimum of 2 years experience in QSR or fast-casual environment
  • Proven leadership experience
  • Reliable transportation
  • Ability to work 40 hours per week including nights, weekends and some holidays
  • Strong communication skills
  • Ability to stand for an 8-hour shift
  • Ability to lift 20-50 pounds
  • Ability to perform basic mathematics
  • Willingness to work as part of a team
  • Positive attitude and strong work ethic

Job Qualifications

  • Minimum of 2 years experience in QSR or fast-casual environment
  • Experience leading, managing and organizing a team
  • Reliable transportation
  • Willingness to work a normal schedule of 40 hours per week including nights, weekends and some holidays
  • Strong communication skills
  • Ability to multi-task
  • Great personality with a desire to serve guests
  • Enjoy working as part of a team
  • Upbeat and engaging attitude

Job Duties

  • Solving customer complaints quickly and with a smile
  • Providing feedback to team members in a positive manner
  • Communicating openly and honestly with the restaurant management team
  • Following cash, security, inventory and labor policies and procedures
  • Maintaining and enforcing standard operating procedure of the company
  • Maintaining excellent customer satisfaction at all times
  • Ability to come to work promptly and as scheduled

Job Criteria

Experience

Mid Level (3-7 years)


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