Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

competitive pay
flexible hours and schedules
Free Meal Program
Medical insurance for full-time employees after 1 year of employment
Performance Evaluations Every 12 Months
Advancement opportunities
Uniforms Provided

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, high-quality food and friendly service. Established with a commitment to quality and customer satisfaction, Wendy's continues to be a leader in the quick-service restaurant industry. This particular franchise location at 1143 Kailua Rd, Kailua, HI operates as part of the broader Wendy's franchise network. Being independently owned and operated, this franchise maintains the high standards and brand recognition associated with Wendy's while tailoring its employment practices and operational goals to local needs.

Joining Wendy's as a Shift Manager means becoming part of a dynamic team focused on delivering an exceptional dining experience for every customer. As a Shift Manager, you will play a crucial role in overseeing daily restaurant operations to ensure the achievement of sales, quality, service, and cleanliness (QSC) standards. Your leadership will extend to mentoring and motivating team members to foster a positive work environment where every staff member feels valued and equipped to succeed.

This position focuses on the operational success of the restaurant by enforcing food safety procedures, protecting the brand’s assets, and maximizing store sales and profitability. Through Wendy's Shift Manager development program, you will receive targeted training designed to cultivate your leadership abilities and prepare you for career growth within the company. This training equips you with the skills to manage restaurant operations effectively, handle customer relations with professionalism, and create an engaging atmosphere for both employees and guests.

The role requires a dependable, punctual individual who thrives in a team-oriented environment and who presents a professional appearance. Physical demands include the ability to stand for prolonged periods and engage in activities such as bending, kneeling, and lifting weights up to 50 pounds. Employment typically includes competitive pay, flexible scheduling to balance work and personal life, and a variety of benefits including a free meal program and medical insurance eligibility after one year of full-time employment.

Performance evaluations occur annually, ensuring that your contributions are recognized and that opportunities for advancement within Wendy's are accessible. Additionally, uniforms are provided to maintain a consistent and professional image. Working as a Shift Manager at Wendy's offers a rewarding career path enhanced by a supportive team culture and strong company values centered on customer satisfaction and employee development.

Job Requirements

  • Must be at least 18 years of age
  • high school diploma or GED
  • one year of supervisory experience
  • must be dependable
  • punctual and have a teamwork mentality
  • neat clean and professional appearance
  • up-beat and engaging personality
  • ability to stand for long periods
  • frequent bending kneeling lifting 25-50 lbs

Job Qualifications

  • High school diploma or GED
  • one year of supervisory experience
  • ability to lead and motivate a team
  • knowledge of food safety procedures
  • excellent communication skills
  • ability to handle customer service situations professionally
  • dependable and punctual
  • up-beat and engaging personality

Job Duties

  • Oversee daily restaurant operations to meet sales and quality standards
  • mentor and develop team members to enhance performance
  • enforce food safety and cleanliness standards
  • maximize store sales and profitability
  • ensure protection of restaurant assets and brand integrity
  • maintain a positive dining experience for customers
  • conduct performance evaluations

Job Criteria

Experience

Mid Level (3-7 years)


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