
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
flexible scheduling
Opportunities for advancement
fun work environment
Vacation pay
401K with company match
Medical Coverage
dental coverage
vision coverage
Job Description
Wendy's is a renowned fast-food restaurant chain known for its quality food and exceptional customer service. As a globally recognized brand, Wendy's prides itself on providing not only delicious menu options but also a supportive and dynamic work environment for its team members. At Wendy's, the emphasis is placed on leadership, growth, and operational excellence, making it a prime choice for individuals seeking career advancement in the fast-food industry.
The specific location of this opportunity is at 551 Donelson Pike in Nashville, TN 37214, serving the vibrant community with the trusted Wendy's experience. This franchise location, while independently owned and operated, maintains the high standards and operational protocols that the Wendy's brand is known for. It offers a team-oriented atmosphere where employees can thrive professionally and personally.
The role of Shift Manager at Wendy's is designed to cultivate leadership skills and provide substantial career development. Shift Managers are pivotal in ensuring that the restaurant meets its operational goals each day while fostering an environment that delights every customer. The role includes mentoring team members to deliver excellent service and maintain high food quality standards. Wendy's offers a structured Shift Manager development program that equips you with the training and experience necessary to progress within the company.
Based on individual experience and skills, Shift Managers may be assigned to one of three roles: open and close manager, back of house manager, or overall guest experience manager. However, the comprehensive training provided ensures that the manager is well-versed in all areas of restaurant operations, preparing them to handle diverse responsibilities effectively. Through this role, you will gain hands-on experience in managing day-to-day restaurant activities, leading teams, resolving customer issues, and ensuring compliance with food safety standards.
The specific location of this opportunity is at 551 Donelson Pike in Nashville, TN 37214, serving the vibrant community with the trusted Wendy's experience. This franchise location, while independently owned and operated, maintains the high standards and operational protocols that the Wendy's brand is known for. It offers a team-oriented atmosphere where employees can thrive professionally and personally.
The role of Shift Manager at Wendy's is designed to cultivate leadership skills and provide substantial career development. Shift Managers are pivotal in ensuring that the restaurant meets its operational goals each day while fostering an environment that delights every customer. The role includes mentoring team members to deliver excellent service and maintain high food quality standards. Wendy's offers a structured Shift Manager development program that equips you with the training and experience necessary to progress within the company.
Based on individual experience and skills, Shift Managers may be assigned to one of three roles: open and close manager, back of house manager, or overall guest experience manager. However, the comprehensive training provided ensures that the manager is well-versed in all areas of restaurant operations, preparing them to handle diverse responsibilities effectively. Through this role, you will gain hands-on experience in managing day-to-day restaurant activities, leading teams, resolving customer issues, and ensuring compliance with food safety standards.
Job Requirements
- Be at least 18 years of age
- Possess a high school diploma or equivalent
- Have at least 6 months of related experience
- Exhibit leadership and model company values
- Be able to multitask and work well in a team environment
- Have or be willing to obtain ServSafe certification by end of training
Job Qualifications
- High school diploma or equivalent
- At least 6 months of restaurant, retail, or customer service experience
- Ability to multitask and maintain composure under pressure
- Strong leadership and team collaboration skills
- Willingness to obtain ServSafe certification
- Ability to provide excellent customer service
Job Duties
- Provide daily leadership to restaurant team
- Mentor and support team members to enhance customer experience
- Manage shift operations including opening and closing procedures
- Ensure compliance with health and safety standards
- Maintain high-quality food service
- Facilitate training and development of staff
- Monitor inventory and order supplies as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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