Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Competitive pay with bonuses
Flexible hours and schedule
Employee Discount Program
Discounts on meals
Personal time off
Medical insurance
Dental Insurance
Vision plan options
short-term disability insurance
long-term disability insurance
life insurance options
401(k) with employer match

Job Description

Wendy's is a renowned fast-food restaurant chain recognized for its quality food, friendly service, and commitment to providing an excellent customer experience. Founded over four decades ago, Wendy's has become a staple in the quick-service restaurant industry, offering a wide variety of menu items including fresh salads, signature hamburgers, and beverages. As a franchise organization, Wendy's has many independently owned and operated locations that maintain a high standard of service and food quality to ensure customer satisfaction. The brand prides itself on creating a family-friendly atmosphere not only for its customers but also for its employees, fostering a welcoming workplace environment that values teamwork, leadership, and personal development.

This particular position is for a Shift Manager at a Wendy's location in College Station, Texas. The role involves leading and guiding the restaurant team to deliver outstanding customer service while achieving operational and sales goals. As a Shift Manager, you will be responsible for managing daily restaurant operations, motivating and supporting team members, and ensuring that the restaurant adheres to all brand standards and safety protocols. The position offers employees the chance to build a long-term career in the restaurant industry with opportunities for advancement into higher leadership roles. The company supports career growth by providing training, incentives, and a supportive environment that encourages learning and development.

The Shift Manager also plays an essential role in maintaining a fun, family-oriented atmosphere where employees feel valued and motivated. You will oversee the implementation of proper food safety procedures, maintain cleanliness standards, and manage cash handling and restaurant equipment effectively. The role requires flexibility in scheduling and a commitment to problem solving, decision-making, and fostering a "Customer First" attitude throughout the team. With competitive pay, bonuses, and a comprehensive benefits package including medical, dental, vision, and life insurance, this position is an excellent opportunity for motivated individuals seeking stable and rewarding employment in a fast-paced, customer-focused environment. Furthermore, this role requires participation in continuous training and occasional travel to other locations for development purposes, emphasizing the brand's commitment to professional growth and operational excellence.

Job Requirements

  • High school diploma or GED
  • Must be at least 18 years of age
  • Willingness to obtain SERV Safe certification by end of training
  • Ability to stand and move for most of the shift
  • Ability to use restaurant equipment such as headset, register, and grill
  • Reliable transportation to travel occasionally for training and other tasks
  • Flexible work hours
  • Commitment to food safety and customer service
  • Ability to support management team goals

Job Qualifications

  • High school diploma or GED
  • Age at least 18 years
  • Excellent interpersonal and leadership skills
  • Ability to build and maintain a productive team
  • Commitment to food safety and proper operational procedures
  • Problem solving and decision making skills
  • Flexible work availability

Job Duties

  • Guide and lead team members to provide superior customer service
  • Build a cohesive and motivated team to increase profits
  • Promote a "Customer First" attitude within the restaurant
  • Ensure adherence to brand standards, food safety and cleanliness protocols
  • Manage daily restaurant operations including use of equipment such as register and grill
  • Support management team in achieving employee, customer, sales, and operational goals
  • Participate in training and development activities including obtaining SERV Safe certification

Job Criteria

Experience

Mid Level (3-7 years)


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