Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

competitive pay
flexible hours and schedules
Free Meal Program
Medical insurance for full-time employees after 1 year
Performance Evaluations Every 12 Months
Advancement opportunities
Uniforms Provided

Job Description

Wendy's is a renowned fast-food restaurant chain dedicated to providing customers with high-quality, fresh food in a welcoming and efficient environment. Known for its signature square-shaped beef patties, fresh salads, and delicious desserts, Wendy's maintains a strong reputation by upholding strict standards for food quality, customer service, and cleanliness across all its locations. As a globally recognized brand, Wendy's operates numerous restaurants offering employment opportunities to individuals passionate about the food service industry and committed to delivering outstanding customer experiences.

This specific opportunity is with a Wendy's franchise located at 1030 Makolu St, Pearl City, HI 96782. Each franchisee operates independently, setting compensation, benefits, and career development programs that may differ from those at company-owned locations. The franchise model allows for tailored management approaches while still maintaining the core values and operational excellence of the Wendy's brand.

The role of Shift Manager at Wendy's is integral to the daily operations of the restaurant. Shift Managers provide essential leadership, ensuring the team meets operational goals and delivers a positive dining experience for every customer. This position is designed for individuals eager to grow their management skills within the fast-food industry, offering comprehensive training and a development program that fosters career advancement.

As a Shift Manager, you will assist in overseeing the shift operations, leading and mentoring team members to achieve high standards in food safety, quality, service, and cleanliness (QSC). You will be responsible for maximizing store sales and profit goals by motivating the team, enforcing brand standards, and protecting company assets. The role demands active involvement in day-to-day restaurant activities, including monitoring food preparation, ensuring compliance with health and safety regulations, coordinating staff schedules, and handling customer concerns with professionalism.

Wendy's offers competitive pay and flexible scheduling to accommodate your lifestyle. Full-time employees become eligible for medical insurance after a year of employment, reinforcing the company's commitment to employee well-being. Other benefits include a free meal program, uniforms provided, annual performance evaluations, and clear pathways for career progression within the Wendy's franchise system. These incentives align with Wendy's dedication to investing in employees and fostering a supportive work environment.

Successful candidates for the Shift Manager position should demonstrate reliability, punctuality, and an upbeat personality that enhances teamwork and customer engagement. The job requires physical stamina, including the ability to stand for long periods and perform tasks involving frequent bending, kneeling, and lifting of up to 50 pounds. Candidates must be at least 18 years old and possess a high school diploma or GED along with at least one year of supervisory experience.

Joining Wendy's as a Shift Manager means being part of a dynamic team focused on growth, leadership development, and delivering exceptional customer service. Your role will be essential in maintaining Wendy's esteemed brand reputation by ensuring every customer interaction is positive and every operational detail meets rigorous standards. This career opportunity offers not only the chance to lead but also to expand your skills within a global brand recognized for its quality and innovation in the fast-food industry.

Job Requirements

  • Must be at least 18 years of age
  • High school diploma or GED
  • One year of supervisory experience
  • Must be dependable, punctual and have a teamwork mentality
  • Neat, clean and professional appearance
  • Up-beat and engaging personality
  • Ability to stand for long periods
  • Frequent bending, kneeling and lifting (25-50 lbs)

Job Qualifications

  • High school diploma or GED
  • One year of supervisory experience
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Ability to maintain a professional appearance and demeanor
  • Capable of handling customer interactions effectively
  • Knowledge of food safety and health regulations

Job Duties

  • Provide daily leadership to restaurant team
  • Mentor and develop team members
  • Monitor and enforce food safety procedures
  • Maximize store sales and profit goals
  • Maintain quality, service and cleanliness (QSC) standards
  • Ensure protection of Wendy's brand and assets
  • Assist in overseeing shift operations

Job Criteria

Experience

Mid Level (3-7 years)


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