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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $21.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Job Description
Fresh Dining Concepts, LLC is a prominent franchisee operating various leading brands in the quick-service food industry, including Auntie Anne's, Cinnabon, Jamba Juice, and Carvel. With multiple locations strategically spread across the United States, the company is known for its commitment to high-quality products and exceptional customer experiences. As part of this robust network, Fresh Dining Concepts ensures that each outlet maintains the highest standards of operation, product preparation, and customer service, cultivating a dynamic work environment that blends fast-paced retail with culinary excellence.
The Shift Supervisor role is a key part of maintaining Fresh Dining Concepts' commitment to e... Show More
The Shift Supervisor role is a key part of maintaining Fresh Dining Concepts' commitment to e... Show More
Job Requirements
- Reliable transportation
- Current ServSafe certification or must pass ServSafe certification within 30 days of employment
- Food handler permit as required by local laws
- Compliance with all local health department requirements
- Ability to lift 50+ pounds
- Ability to work in a fast-paced, highly stressed environment
- Prolonged standing, walking, squatting, bending, and repetitive hand/arm motions
- Ability to work flexible hours including nights, weekends, and holidays
- Minimum age to operate oven is 16
- Minimum age to operate mixer is 18
Job Qualifications
- Must be 18 years old or older
- 6 months to 2 years of experience in retail management, food service industry, or equivalent retail experience
- Current food handler certification or ability to obtain certification within the first 30 days as required by local law
- Basic math and basic reading skills, including simple addition, multiplication, and subtraction
- Ability to use and operate a calculator accurately
- Attention to detail
- Display the ability to develop skills in leadership, coaching others respectfully and professionally
- Stronger guest focus with excellent people skills including a positive can-do attitude and a teachable spirit
- Availability to work shifts, including nights, weekends, and holidays
- Compliance with all health and sanitation laws and regulations
Job Duties
- Perform all Team Member responsibilities such as preparing dough and other Jamba Juice products
- Prepare Jamba Juice beverage and products
- Insert, rotate, and remove pretzel/Cinnabon trays
- monitor ovens for correct baking time and product color
- Prepare drinks and bag orders using appropriate health and safety measures
- Direct and coordinate the activities of Team Members
- coordinate their meal breaks and breaks per state and federal law
- Maintain a calm demeanor during periods of high volume or unusual events to keep the store operating up to standards and to set a positive example for the team
- In the event of call-offs, no-shows, etc., contact the Store Manager or Assistant Manager and recommend a solution to secure a replacement for the shift
- Monitor product quality and adherence to proper operating procedures
- complaints, as required
- Ensure guest service and a positive guest experience
- Address, respond to, and resolve guests’ needs, questions, and complaints, as required
- Assure that all opening/closing procedures are performed, including all daily and scheduled, periodic (weekly, monthly if applicable) maintenance and cleaning procedures
- Responsible for store funds during shift assigned
- Access to bottom safe to issue and replace shift drawers/till and access to 'to make change'
- Run register reports, complete Daily Cash Reports, and hourly reading sheets
- if closing, complete the Sales Log report
- Follow all cash management and cash register policies and ensure proper cash management practices are followed
- Complies with all Jamba Juice and Fresh Dining Concepts, LLC policies/procedures including relevant federal and state regulations, e.g., safety and environmental standards, OSHA, EPA, Right to Know, EEO, ADA, etc.
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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