Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $15.00 - $16.50
Work Schedule
Flexible
Benefits
flexible scheduling
Employee Discounts
Career growth opportunities
competitive pay
Job Description
Wendy's is a globally recognized fast-food restaurant known for its fresh, made-to-order menu offerings and commitment to quality and customer satisfaction. Founded in 1969, Wendy's has grown into one of the largest quick-service restaurant chains worldwide, boasting thousands of locations. This particular opportunity is situated at the Cedar Rapids, Iowa location, which serves as a vibrant hub for the community, offering a menu that includes fresh hamburgers, chicken sandwiches and a variety of sides and beverages. Wendy's prides itself on delivering an exceptional customer experience and maintaining a welcoming environment for both guests and employees alike.
The role of Shift Supervisor at Wendy's is a pivotal leadership position within the restaurant team. The Shift Supervisor works closely with the restaurant management to ensure that the crew consistently exceeds customer expectations while maintaining operational efficiency. This position involves directing team members during shifts, ensuring excellent service delivery, and fostering a positive and cooperative atmosphere. The Shift Supervisor not only helps maintain high standards of food quality and safety but also inspires and motivates the crew to perform at their best each day.
As a Shift Supervisor, you will be responsible for leading training efforts, mentoring crew members to grow their skills, and promoting a supportive team culture. This role also offers an excellent opportunity for career development in a fast-paced setting, ideally suited for individuals aiming to build their management and leadership skills in the food service industry. With a competitive pay range of $15.00 to $16.50 per hour, depending on experience, and flexible scheduling options, this position offers a balance between rewarding work and personal life. Additional benefits include employee discounts on food as well as the chance to advance your career within one of the world’s most recognized quick-service restaurant brands.
Please note that this job is offered through one of Wendy’s franchisees. Since Wendy's franchises are independently owned and operated, compensation, benefits, and career development programs may vary compared to company-owned locations. However, working as a Shift Supervisor at this location in Cedar Rapids, IA, you will gain invaluable leadership experience, contribute to a welcoming and efficient dining atmosphere, and be part of a team that prioritizes customer satisfaction and excellent teamwork.
The role of Shift Supervisor at Wendy's is a pivotal leadership position within the restaurant team. The Shift Supervisor works closely with the restaurant management to ensure that the crew consistently exceeds customer expectations while maintaining operational efficiency. This position involves directing team members during shifts, ensuring excellent service delivery, and fostering a positive and cooperative atmosphere. The Shift Supervisor not only helps maintain high standards of food quality and safety but also inspires and motivates the crew to perform at their best each day.
As a Shift Supervisor, you will be responsible for leading training efforts, mentoring crew members to grow their skills, and promoting a supportive team culture. This role also offers an excellent opportunity for career development in a fast-paced setting, ideally suited for individuals aiming to build their management and leadership skills in the food service industry. With a competitive pay range of $15.00 to $16.50 per hour, depending on experience, and flexible scheduling options, this position offers a balance between rewarding work and personal life. Additional benefits include employee discounts on food as well as the chance to advance your career within one of the world’s most recognized quick-service restaurant brands.
Please note that this job is offered through one of Wendy’s franchisees. Since Wendy's franchises are independently owned and operated, compensation, benefits, and career development programs may vary compared to company-owned locations. However, working as a Shift Supervisor at this location in Cedar Rapids, IA, you will gain invaluable leadership experience, contribute to a welcoming and efficient dining atmosphere, and be part of a team that prioritizes customer satisfaction and excellent teamwork.
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or food service preferred
- Ability to work flexible hours including evenings and weekends
- Strong leadership abilities
- Excellent communication skills
- Ability to motivate and manage a team
- Basic computer skills
Job Qualifications
- Prior leadership or supervisory experience preferred
- Strong interpersonal and communication skills
- Ability to work in a fast-paced environment
- Customer service oriented
- Basic math and operational skills
- High school diploma or equivalent
Job Duties
- Inspire and motivate crew members to always do their best
- Ensure guests enjoy an outstanding customer experience
- Drive great results while maintaining a warm and welcoming environment
- Develop and grow management skills in a fast-paced setting
- Foster a positive team atmosphere and lead by example
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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