Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
medical benefits
Career advancement opportunities
provided uniforms
meal discounts
inclusive work culture
employee recognition programs
equal opportunity employment
Job Description
Wendy's is a well-established leader in the fast-food restaurant industry, known for its commitment to quality, customer satisfaction, and exceptional food service. With a vast network of franchise operations, Wendy's has maintained a strong reputation for delivering fresh, made-to-order meals while fostering an inclusive and respectful working environment. This particular location, situated at 8050 TEN-TEN ROAD in Raleigh, NC, upholds these high standards and prides itself on a culture that promotes both employee growth and guest satisfaction. As an independently owned and operated franchise, this Wendy's location has the flexibility to offer competitive compensation packages and career advancement opportunities tailored to the needs of its staff.
The role of Shift Manager at this Wendy's location is a dynamic and integral position responsible for ensuring the restaurant is exceptionally clean, well-organized, and efficiently managed during shifts. The Shift Manager assists both the Assistant General Manager and General Manager by overseeing daily operations, leading and motivating staff, and implementing company policies and procedures. This role requires someone with prior restaurant management experience, excellent communication skills, and the ability to inspire and manage a diverse team effectively. The Shift Manager plays a critical role in maintaining food safety standards, optimizing labor and food costs, and ensuring an outstanding guest experience through fast and accurate customer service. This position not only offers the chance to develop leadership skills within a thriving restaurant environment but also provides work-related perks such as medical benefits, uniforms, meal discounts, and opportunities for career advancement. Joining Wendy's means becoming part of a culture that values respect, inclusivity, and fun while putting people first—inclusive of employees and guests alike. As an equal opportunity employer, Wendy's embraces diversity as a strength and encourages all qualified candidates to apply for this rewarding and challenging leadership role.
The role of Shift Manager at this Wendy's location is a dynamic and integral position responsible for ensuring the restaurant is exceptionally clean, well-organized, and efficiently managed during shifts. The Shift Manager assists both the Assistant General Manager and General Manager by overseeing daily operations, leading and motivating staff, and implementing company policies and procedures. This role requires someone with prior restaurant management experience, excellent communication skills, and the ability to inspire and manage a diverse team effectively. The Shift Manager plays a critical role in maintaining food safety standards, optimizing labor and food costs, and ensuring an outstanding guest experience through fast and accurate customer service. This position not only offers the chance to develop leadership skills within a thriving restaurant environment but also provides work-related perks such as medical benefits, uniforms, meal discounts, and opportunities for career advancement. Joining Wendy's means becoming part of a culture that values respect, inclusivity, and fun while putting people first—inclusive of employees and guests alike. As an equal opportunity employer, Wendy's embraces diversity as a strength and encourages all qualified candidates to apply for this rewarding and challenging leadership role.
Job Requirements
- high school diploma or equivalent
- prior experience in restaurant management or leadership
- strong communication and interpersonal skills
- ability to work flexible hours including nights and weekends
- commitment to maintaining food safety standards
- ability to train and manage staff
- customer service orientation
- ability to work under pressure
Job Qualifications
- experience in restaurant management
- excellent communication skills
- ability to motivate and lead a team
- knowledge of food safety procedures
- ability to manage food and labor costs
- proficiency in executing company policies and procedures
- strong organizational skills
- prior experience in fast-paced restaurant environment
Job Duties
- comply with food safety procedures
- work with team to meet sales goals
- manage food and labor cost
- execute company policies and procedures
- monitor food inventory levels
- manage and maintain safe working conditions
- manage crew members
- provide proper training for crew members
- maintain fast, accurate top-notch customer service to every guest
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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