
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.00 - $16.00
Work Schedule
Flexible
Benefits
Healthcare benefits
Paid Time Off
401(k) with employer match
Employee assistance program
Career growth opportunities
Paid training
Equal opportunity employer
Job Description
Wendy's is a well-established and beloved fast-food restaurant chain renowned for its commitment to quality food, excellent customer service, and a positive workplace culture. With a wide network of franchise locations across the United States and beyond, Wendy's prides itself on serving fresh, delicious meals in a friendly and welcoming environment. As a brand, Wendy's has consistently positioned itself as a leader in the quick-service restaurant industry by fostering a family-like atmosphere for its employees and customers alike.
This job opportunity is located at a Wendy's franchise site situated at 3816 S Clear Creek Road, Killeen, TX 76549. Though independently owned and operated, Wendy's franchisees uphold the company’s high standards for food quality, customer service, and employee satisfaction. The franchise model allows for localized management, enabling a close-knit team environment where employees can thrive and grow professionally. This particular location emphasizes the core values of community involvement, teamwork, and delivering an exceptional dining experience.
The role of Shift Manager at Wendy's is a key leadership position responsible for guiding day-to-day restaurant operations while ensuring an outstanding customer experience and smooth team coordination. As a Shift Manager, you will be part of a supportive and diverse team that feels like family, dedicated to fostering an inclusive and inspiring work atmosphere. The position offers a pay range of $13.00 to $16.00 per hour and comes with numerous perks and benefits designed to support both your professional and personal well-being.
As a Shift Manager, you can expect to engage in meaningful career growth opportunities. Wendy's encourages and supports advancement within the restaurant and beyond, offering paid training programs to build your leadership skills and operational knowledge. Your role will be pivotal in managing shifts efficiently, coaching team members to perform at their best, and ensuring that every customer receives quality service and food prepared according to Wendy’s brand standards.
This job is well-suited for individuals who enjoy problem-solving, decision-making, and leading teams with a focus on customer service. The role demands a commitment to promoting food safety, maintaining clean and organized workspaces, and exemplifying Wendy’s values in all daily tasks. Flexible availability is important, as shifts can vary and you must be able to adapt to changing demands to keep the restaurant running smoothly.
In addition to overseeing daily operations, Shift Managers at Wendy's must be able to stand and move consistently throughout their shifts, operate restaurant equipment such as registers, grills, and headsets, and adhere strictly to brand guidelines. Reliable transportation is required to travel to the home store and occasionally other locations for training or additional responsibilities.
Wendy's is proud to be an equal opportunity employer, welcoming individuals of all ages, races, religions, nationalities, genders, and the LGBTQ+ community. The company provides reasonable accommodations to enable employees with disabilities to perform essential job functions effectively. This inclusivity fosters a workplace culture where all team members can bring their true selves to work and contribute their unique talents to the Wendy’s family.
Overall, the Shift Manager position at Wendy’s offers a vibrant, supportive work environment where your leadership, dedication, and passion can flourish. If you are motivated to develop your skills in a dynamic fast-food setting and want to be part of a brand that values its employees as family, this opportunity may be the perfect next step in your career journey.
This job opportunity is located at a Wendy's franchise site situated at 3816 S Clear Creek Road, Killeen, TX 76549. Though independently owned and operated, Wendy's franchisees uphold the company’s high standards for food quality, customer service, and employee satisfaction. The franchise model allows for localized management, enabling a close-knit team environment where employees can thrive and grow professionally. This particular location emphasizes the core values of community involvement, teamwork, and delivering an exceptional dining experience.
The role of Shift Manager at Wendy's is a key leadership position responsible for guiding day-to-day restaurant operations while ensuring an outstanding customer experience and smooth team coordination. As a Shift Manager, you will be part of a supportive and diverse team that feels like family, dedicated to fostering an inclusive and inspiring work atmosphere. The position offers a pay range of $13.00 to $16.00 per hour and comes with numerous perks and benefits designed to support both your professional and personal well-being.
As a Shift Manager, you can expect to engage in meaningful career growth opportunities. Wendy's encourages and supports advancement within the restaurant and beyond, offering paid training programs to build your leadership skills and operational knowledge. Your role will be pivotal in managing shifts efficiently, coaching team members to perform at their best, and ensuring that every customer receives quality service and food prepared according to Wendy’s brand standards.
This job is well-suited for individuals who enjoy problem-solving, decision-making, and leading teams with a focus on customer service. The role demands a commitment to promoting food safety, maintaining clean and organized workspaces, and exemplifying Wendy’s values in all daily tasks. Flexible availability is important, as shifts can vary and you must be able to adapt to changing demands to keep the restaurant running smoothly.
In addition to overseeing daily operations, Shift Managers at Wendy's must be able to stand and move consistently throughout their shifts, operate restaurant equipment such as registers, grills, and headsets, and adhere strictly to brand guidelines. Reliable transportation is required to travel to the home store and occasionally other locations for training or additional responsibilities.
Wendy's is proud to be an equal opportunity employer, welcoming individuals of all ages, races, religions, nationalities, genders, and the LGBTQ+ community. The company provides reasonable accommodations to enable employees with disabilities to perform essential job functions effectively. This inclusivity fosters a workplace culture where all team members can bring their true selves to work and contribute their unique talents to the Wendy’s family.
Overall, the Shift Manager position at Wendy’s offers a vibrant, supportive work environment where your leadership, dedication, and passion can flourish. If you are motivated to develop your skills in a dynamic fast-food setting and want to be part of a brand that values its employees as family, this opportunity may be the perfect next step in your career journey.
Job Requirements
- High school diploma or equivalent
- previous leadership experience in a customer service environment
- ability to stand and move for most of the shift
- ability to use restaurant equipment such as headsets, registers, and grills
- commitment to following brand standards and procedures
- reliable transportation to travel to home store and other locations
- flexible availability to work varied shifts
Job Qualifications
- High school diploma or equivalent
- previous experience in a fast-food or restaurant leadership role preferred
- strong problem-solving and decision-making skills
- effective communication and interpersonal abilities
- leadership skills with a commitment to coaching and team development
- knowledge of food safety standards and compliance
- flexibility to work various shifts including evenings and weekends
Job Duties
- Supervise and lead shift operations to ensure smooth workflow and excellent customer service
- coach and develop team members to enhance their skills and performance
- enforce food safety and quality standards to comply with Wendy’s brand requirements
- handle customer inquiries and resolve issues promptly to maintain satisfaction
- manage restaurant equipment usage including registers, grills, and communication devices
- maintain cleanliness and organization of the restaurant environment
- ensure adherence to company policies and procedures during shifts
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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