Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Personal time off
Medical insurance
Dental Insurance
Vision Insurance
Short term disability insurance
long term disability insurance
Life insurance
401(k) with employer match
Employee meal discounts

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, high-quality menu, including its famous square-shaped burgers and signature Frosty dessert. Founded in 1969, Wendy's has grown into a beloved brand with thousands of locations worldwide, focusing on providing superior customer service, fresh ingredients, and a friendly dining experience. Each location strives to deliver a welcoming environment for both customers and employees, fostering a fun, family-oriented culture that encourages teamwork and growth. The company takes pride in its commitment to quality, innovation, and community involvement, making it a top choice for both diners and career-minded individuals alike.

This particular opportunity is for a Shift Manager position at the Wendy's franchise located at 3301 Hazelton Rd, Edina, MN 55435. This role is designed for motivated individuals who are passionate about leading teams and delivering exceptional customer service while driving business success. The Shift Manager serves as a vital part of the leadership team, responsible for guiding staff, overseeing restaurant operations, and ensuring that every customer receives a positive and memorable experience. Beyond day-to-day management, the role offers a pathway for career growth within Wendy's, with many managers moving into higher leadership roles. This position comes with competitive pay, bonuses, flexible hours, and comprehensive benefits including medical, dental, vision, life insurance, and 401(k) with employer match. Employees also enjoy perks such as meal discounts and participation in an employee discount program.

In this role, the Shift Manager fosters a "Customer First" attitude among the team, promotes a culture of food safety by ensuring adherence to proper procedures and standards, and supports the overall goals of the restaurant including sales targets, employee engagement, and operational excellence. Candidates should be willing and able to stand and move throughout their shifts, effectively use restaurant equipment such as registers and grills, and be committed to following brand guidelines that uphold Wendy's reputation for quality and cleanliness. Certification such as SERV Safe must be obtained by the end of training, and reliable transportation is required to facilitate attendance at the home location and occasional off-site trainings.

Wendy's offers a supportive, stable work environment where managers enjoy flexibility that supports a healthy work-life balance. The company values leadership that is hands-on, approachable, and focused on team development. If you have a passion for people, problem-solving, and pursuing excellence in the fast-paced restaurant industry, Wendy's provides the tools and opportunities you need to build a rewarding and long-term career. Candidates must be at least 18 years old with a high school diploma or GED. As this job opportunity is with one of Wendy’s many independent franchised locations, compensation, benefits, and career opportunities may vary from company-owned restaurants, tailoring the experience to the franchise's operational model.

Job Requirements

  • Must be at least 18 years of age
  • high school diploma or GED
  • willing to stand and move throughout shift
  • able to use restaurant equipment such as headset, register, and grill
  • able to support management team in meeting goals
  • willing to follow brand standards and procedures
  • reliable transportation for travel to home store and other locations
  • must be willing to obtain SERV Safe certification by end of training
  • flexible work availability

Job Qualifications

  • High school diploma or GED
  • strong interpersonal and leadership skills
  • ability to build and motivate a team
  • commitment to excellent customer service
  • problem-solving and decision-making skills
  • flexible work availability
  • willingness to obtain SERV Safe certification

Job Duties

  • Guide and lead restaurant staff
  • build a cohesive team focused on superior customer service
  • promote a culture of food safety and proper procedures
  • support management team in achieving employee, customer, sales, and operational goals
  • maintain restaurant cleanliness and adherence to brand standards
  • use restaurant equipment including registers and grills
  • obtain SERV Safe certification by end of training

Job Criteria

Experience

Mid Level (3-7 years)


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