Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $19.50 - $21.50
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Work Schedule

Flexible
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Benefits

Paid Time Off
Quarterly bonus potential
Employee Referral Program
ON DEMAND PAY
Flexible work schedules

Job Description

Wendy's is a globally recognized fast-food restaurant chain renowned for its quality food, exceptional service, and commitment to delivering a memorable dining experience to every guest. Established in 1969, Wendy's has grown into one of the largest quick-service restaurant chains worldwide, distinguished by its fresh, never frozen beef and wide-ranging menu options. The company has built a reputation for upholding high standards in customer service, food quality, and operational excellence. As a brand, Wendy's emphasizes creating a supportive and dynamic workplace culture where employees are encouraged to grow and succeed. This particular job opportunity is located at 2375 S. Commercial St. in Salem, Oregon, and operates under a franchise model. This means the franchised location manages its own compensation, benefits, and career programs, which may differ from company-owned stores.

The role of Shift Manager at Wendy's is a pivotal position within the restaurant team. The Shift Manager is entrusted with utilizing their positional skills, customer service expertise, and a solid understanding of health and safety regulations to ensure every customer has a "WOW" experience. Acting as a leader on shift, the Shift Manager supports the General Manager in fostering an environment and culture characterized by engaged and motivated employees. This role requires managing and maintaining smooth restaurant operations during shifts, leading team members to consistently deliver excellent service while upholding Wendy's standards of quality and courtesy.

Wendy's Shift Managers are offered competitive hourly wages ranging from $19.50 to $21.50, reflecting the restaurant’s commitment to rewarding dedicated team members. The position offers flexible work schedules designed to accommodate personal development and a healthy work-life balance. Beyond compensation, Wendy's encourages career growth through clear and defined training paths tailored towards advancing in leadership roles. Employees benefit from paid time off, quarterly bonus potential, and a generous employee referral program that fosters a team-oriented workplace environment. Additionally, Wendy's provides on-demand pay opportunities, allowing employees to work today and get paid tomorrow, which speaks to the company’s understanding of immediate financial needs.

The ideal candidate for the Shift Manager role will be an enthusiastic and dedicated professional committed to delivering exceptional quality and service to every guest. Success in this position depends on hard work, positive attitude, teamwork, and a passion for the hospitality industry. Wendy’s also prides itself on being an inclusive equal opportunity employer inviting applicants from diverse backgrounds and communities including all races, religions, nationalities, genders, and the LGBTQ+ community. Reasonable accommodations are provided to enable individuals with disabilities to perform essential job functions effectively. Joining Wendy's means becoming part of a motivated team that strives to be "A Cut Above" by delighting every customer and cultivating a rewarding career path within a fast-paced, friendly environment.

Job Requirements

  • high school diploma or equivalent
  • prior supervisory experience in food service or retail
  • strong leadership and communication abilities
  • knowledge of health and safety regulations
  • ability to work flexible hours including weekends and holidays
  • capability to handle physical demands of the job
  • positive attitude and strong work ethic

Job Qualifications

  • prior experience in a supervisory or leadership role in the food service industry
  • strong customer service and communication skills
  • knowledge of health and safety standards
  • ability to work in a fast-paced environment
  • basic math and inventory management skills
  • commitment to teamwork and positive workplace culture
  • high school diploma or equivalent

Job Duties

  • manage shift operations to ensure excellent customer service
  • support the general manager in maintaining a positive work environment
  • oversee compliance with health and safety regulations
  • train and mentor crew members
  • handle customer inquiries and resolve complaints
  • monitor inventory and order supplies as needed
  • ensure cleanliness and organization of the restaurant

Job Criteria

Experience

Mid Level (3-7 years)


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