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The Wendy's Company logo

Shift Manager *

Job Overview

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Employment Type

Full-time
Hourly
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Work Schedule

Flexible
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Benefits

medical benefits
bonus potential
Free Meals
College Assistance
Education Rewards
Company Chaplain
Direct Deposit
Tenure Recognition
Referral Bonus
Opportunity for advancement
uniforms
vacation
Employee assistance program
Unity Care

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its commitment to serving fresh, quality food with fast and friendly service. Established in 1969, Wendy's has grown to become one of the leading quick-service restaurants offering a diverse menu and a focus on customer satisfaction. This particular Wendy's location is operated by a franchisee under the umbrella of Manna Inc., a Kentucky-based company affiliated with several restaurant concepts founded in 1988. Manna Inc. is minority owned and places a strong emphasis on diversity, inclusion, and employee development. Through initiatives like the Unity Care Fund, which provides financial aid to... Show More

Job Requirements

  • Ability to stand for extended periods
  • perform repetitive motions with hands and arms
  • frequent bending, stooping, squatting, and stretching
  • ability to walk up and down stairs and use a step ladder
  • occasional sitting, talking, and active listening
  • ability to lift and carry up to 50 pounds regularly
  • move quickly and efficiently within the workspace
  • compliance with food safety and sanitation regulations
  • flexible scheduling including nights, weekends, and holidays
  • work in a loud, fast-paced environment
  • exposure to varying temperature zones and cleaning chemicals
  • use of personal protective equipment and adherence to safety training
  • awareness of temperature fluctuations and safe practices
  • adaptability to indoor and outdoor work environments
  • awareness of potential hazards including hot surfaces and sharp objects

Job Qualifications

  • Previous experience in food service
  • experience in supervisory or leadership roles
  • strong leadership and people management skills
  • excellent customer service skills
  • effective verbal and written communication abilities
  • problem-solving skills
  • multitasking and organizational skills
  • attention to detail

Job Duties

  • Manage daily restaurant operations
  • lead and motivate restaurant staff
  • ensure exceptional customer service and resolve complaints
  • maintain high standards of food quality and safety
  • oversee cash handling and financial transactions
  • implement company policies and procedures
  • support training and development of employees

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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