Shift Manager - 4126

Five Guys is a renowned fast-casual restaurant chain specializing in offering outstanding burgers and fries made from fresh, high-quality ingredients. Established with a commitment to exceptional customer service and a clean dining environment, Five Guys has expanded rapidly across North America, emphasizing a culture of promoting from within and creating a positive work atmosphere. Known for its dedication to food quality and safety, Five Guys stands out as a leader in the burger restaurant sector with plans to open more than 1,000 new locations, providing substantial career growth opportunities for its employees.

This position is for a Shift Manager role at Five Guys, which focuses on overseeing the daily operations of the restaurant in the absence of the General Manager. The successful candidate will be responsible for ensuring that the restaurant meets company standards in various operational areas, including product preparation and delivery, customer relations, restaurant maintenance, team leadership, and inventory management. This role requires a proactive individual who can lead by example, maintaining high standards for themselves and their team, while fostering a fun and energetic work environment. Shift Managers at Five Guys are expected to be versatile, trained to perform all duties of Crew Members and Shift Leaders, and take on additional responsibilities to keep the restaurant running smoothly.

The compensation for this role is competitive, offering $18.00 per hour plus tips and bonuses, reflecting the value placed on the role within the company. Employees can expect a fast-paced, high-energy work environment where food quality and customer service are paramount. The company culture encourages humility, exceeding expectations, doing the right thing, and leading by example, which are core convictions that guide all team members.

Five Guys provides a range of comprehensive benefits, including medical, dental, vision, and pet insurance, a 401(k) plan with a match based on eligibility, employee assistance programs, and an employee relief fund. This position offers real work-life hours, with shifts typically between 11:00 AM and 10:00 PM and no drive-thru service, allowing for a balanced schedule. Additionally, there is a Secret Shopper bonus plan that rewards employees based on performance evaluations conducted twice weekly, making this an attractive role for those seeking both financial incentives and career development in the food service industry.

The ideal candidate for this position will have 1-2 years of supervisory experience in food service or retail, possess strong leadership qualities, be honest, energetic, motivational, and fun. They should be committed to creating a positive workplace and delivering excellent customer service with enthusiasm. Five Guys values employees who set high standards and are passionate about serving delicious food with a smile, contributing to a vibrant and supportive team culture.