Shift Manager - 4126

Five Guys is a premier fast-casual restaurant brand known for its outstanding burgers and fries served in clean, welcoming dining environments. Founded with a commitment to quality and customer service, Five Guys has grown significantly, emphasizing fresh ingredients and a fanatical approach to food safety and guest satisfaction. The brand prides itself on creating a positive and energetic work culture where team members are encouraged to excel, grow professionally, and enjoy their work environment. With plans to open over 1000 new locations across North America, Five Guys offers remarkable career growth opportunities, focusing on promoting from within its ranks. Their benefits package is comprehensive and customizable, including medical, dental, vision, pet insurance, and a 401(k) plan with company matching based on eligibility. Employees also have access to an Employee Assistance Program and an Employee Relief Fund.

The Shift Manager role at Five Guys carries significant responsibility as these managers oversee the daily operations in a restaurant during the General Manager's absence. Shift Managers are not only trained to perform all duties of both Crew Members and Shift Leaders, but they are also expected to lead and direct operations to ensure compliance with company standards across all areas. Key responsibilities include managing product preparation and delivery, enhancing customer relations, maintaining the cleanliness and maintenance of the restaurant, managing team performance and inventory, and handling other duties as assigned. The role offers competitive base pay of $18.00 per hour plus tips and a bonus structure, including secret shopper bonuses for everyone working during those shifts.

Employees in this role can expect real-life operating hours from 11:00 am to 10:00 pm with no drive-thrus, promoting a balanced working schedule. The environment is fast-paced and high-energy, allowing team members to work with high-quality, fresh ingredients while enjoying a fun work culture that balances food safety and quality with an enjoyable workplace atmosphere. Five Guys values individuals who are honest, energetic, motivational, and fun, and who set high standards for themselves and their teams. Core convictions include remaining humble, exceeding expectations, always doing the right thing, and leading by example. This philosophy fosters leadership that genuinely inspires and guides teams to success. Overall, this role is ideal for individuals with supervisory experience in food service or retail who are passionate about delivering excellent customer experiences and driving team success.