Job Overview

briefcase

Employment Type

Full-time
Hourly
clock

Work Schedule

Flexible
Weekend Shifts
Night Shifts
diamond

Benefits

medical benefits
bonus potential
Free Meals
College Assistance
Education Rewards
Company Chaplain
Direct Deposit
Tenure Recognition
Referral Bonus
Opportunity for advancement
uniforms
vacation
Employee assistance program
Unity Care

Job Description

Wendy's, one of the most recognized fast-food restaurant chains in the world, is dedicated to serving fresh, quality food with fast, friendly service. The company prides itself on maintaining a respectful and supportive work environment where employees can grow personally and professionally. Wendy's is currently offering an exciting opportunity for qualified Shift Managers to take on the challenge of running a multi-million dollar business. This position involves leading teams, ensuring excellent customer service, and managing daily operations to help drive the restaurant's success. Their approach is centered on the belief that people are their greatest asset, and they strive to create a workplace where employees feel valued and motivated. With flexible schedules and a stable working environment, Wendy's shift managers enjoy a balanced work-life setup that supports their personal and professional needs.

This role requires individuals who are passionate about leadership and have a keen interest in the food service industry. The ideal candidate will possess excellent interpersonal skills and be capable of building cohesive teams that work well together to increase profits and provide superior service. In addition to day-to-day management responsibilities, shift managers play a crucial role in setting the tone for a fun and family-oriented atmosphere within the restaurant. Being a shift manager at Wendy's means not just managing people, but also inspiring and motivating them towards shared goals. You will be entrusted with maintaining restaurant standards, handling customer complaints constructively, and quickly solving problems to minimize disruptions.

Wendy's offers an attractive compensation package that includes competitive pay and a range of benefits such as medical coverage, bonus potential, free meals while working, college assistance, education rewards including GED assistance, and employment assistance programs. Employees also benefit from vacation time, referral bonuses, tenure recognition, company chaplain services, direct deposit, uniforms, and opportunities for advancement within the company. The introduction of the Unity Care Fund reflects Wendy's commitment to its employees, providing support during times of personal crisis.

Located within the Manna Inc. network, which operates 165 Wendy's restaurants with a culture built on honesty, integrity, and communication, this franchise is deeply committed to fostering diversity and inclusion. Manna Inc. is a minority-owned company based in Louisville, KY, with a long history since its founding in 1988. They emphasize employee development, with more than half of their management coming from hourly team member promotions, highlighting strong internal career growth paths.

This shift manager opportunity is ideal for candidates who have prior restaurant experience, preferably in supervisory or leadership roles within fast-casual or quick-service restaurant settings. Flexibility to work nights, weekends, and holidays is expected, along with the ability to thrive in a fast-paced, sometimes loud environment that requires multitasking and attention to detail. Employees may work in varying temperature zones and are required to follow safety and food sanitation protocols strictly.

If you are ready to lead a team in a dynamic and supportive environment, take charge of restaurant operations, and grow your career with a globally respected brand, Wendy's encourages you to apply and become a part of their dedicated team.

Job Requirements

  • Ability to stand for extended periods with periodic breaks
  • Perform repetitive motions including use of hands and arms for chopping stirring carrying operating equipment
  • Frequent bending stooping squatting stretching twisting and reaching above eye level
  • Capability to walk up and down stairs and use a step ladder
  • Occasional sitting talking and active listening
  • Ability to lift and carry up to 50 pounds regularly including use of lifting equipment or assistance for heavier loads
  • Ability to move quickly and efficiently around the kitchen
  • Compliance with food safety and sanitation regulations
  • Flexible scheduling including nights weekends and holidays
  • Work in a loud fast-paced environment
  • Exposure to varying temperature zones hot kitchen areas and cold storage
  • Exposure to heat noise and cleaning chemicals
  • Use of personal protective equipment and safety training
  • Awareness of temperature safety and well-being
  • Adaptability to indoor and outdoor environments
  • Outdoor duties including curbside delivery trash maintenance and exterior cleanliness
  • Awareness of hazards such as hot surfaces sharp objects and wet floors

Job Qualifications

  • Previous experience in food service preferably in a supervisory or leadership role
  • Strong leadership and people management skills
  • Excellent customer service skills with complaint resolution ability
  • Clear and effective verbal and written communication skills
  • Ability to make decisions quickly and effectively
  • Strong organizational skills with multitasking capability
  • High attention to detail in maintaining standards and customer expectations

Job Duties

  • Lead and supervise restaurant staff during shifts
  • Manage daily operations ensuring customer satisfaction
  • Handle customer complaints and resolve issues promptly
  • Maintain restaurant cleanliness and food safety standards
  • Train and mentor team members to develop skills and enhance performance
  • Monitor inventory levels and assist with supply orders
  • Ensure compliance with company policies and regulatory requirements

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef