The Wendy's Company logo

Shift Manager

El Paso, TX, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Rotating Shifts
Flexible
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Benefits

Flexible work week
vacation
Paid Time Off
Medical
Dental
Vision
voluntary life insurance
Training and Development
career advancement

Job Description

Wendy's is a globally recognized leader in the quick-service restaurant industry, known for serving fresh, quality hamburgers across more than 5,000 restaurants in the United States, Canada, and various international locations. Established as the third-largest quick-service hamburger chain in the world, Wendy's commitment to quality and customer satisfaction has made it a favored choice among consumers seeking delicious fast food with consistent service. This position is offered by one of Wendy's many franchisees, which operates independently, allowing for unique compensation, benefits, and career advancement programs tailored to local needs and opportunities.

The Shift Supervisor role at Wendy's presents a unique opportunity to take on a leadership position in a fast-paced, dynamic environment. This role involves managing the restaurant's operations during assigned shifts, ensuring that every aspect of service meets Wendy's high standards for quality and customer satisfaction. Candidates for this position will have the chance to run a multimillion-dollar business by overseeing team performance, operational efficiency, and the execution of business strategies that drive profitability and growth.

As a Shift Supervisor, you will embody the company's values by fostering a fun, family-oriented atmosphere within the restaurant. Your leadership will inspire and motivate crew members to deliver their best performance, ensuring an outstanding guest experience characterized by friendly, speedy service and fresh, quality food. This is a highly visible role that demands excellent interpersonal skills to build and maintain a cohesive team environment focused on shared success.

The role requires flexibility in scheduling to meet business needs, including the ability to work various shifts throughout the week. Physical demands such as standing for extended periods, lifting up to 30 pounds, and exposure to different environmental conditions in the restaurant are part of the job. The use of headsets to communicate effectively during operations is also essential.

Wendy's offers a range of benefits to support its employees, including flexible work weeks accommodating full-time or part-time preferences, vacation time, paid time off, medical, dental, and vision insurance options. Additional voluntary life insurance, training, development opportunities, and pathways for career advancement are also provided. These benefits underscore Wendy's commitment to the well-being and professional growth of its staff.

Working as a Shift Supervisor at Wendy's is more than just a job; it is an opportunity to develop management skills in a thriving quick-service environment. You will be challenged to achieve great results while cultivating a welcoming atmosphere for employees and guests alike. This role is ideal for individuals passionate about the food service industry, eager to lead, and ready to contribute to a team-oriented culture. Located at 6201 Montana Ave, El Paso, TX, this position is a gateway to growing your career within a respected brand known for its dedication to quality and customer satisfaction.

Job Requirements

  • Must be 18+ years old
  • authorized to work in the United States
  • ability to work various shifts per week
  • ability to stand for long periods
  • ability to lift up to 30 pounds
  • willingness to transfer locations if needed
  • ability to work in a fast-paced, noisy environment
  • ability to use headset for communication

Job Qualifications

  • Prior restaurant experience preferred
  • excellent interpersonal skills
  • ability to build and lead a team
  • strong communication abilities
  • leadership and motivational skills
  • basic math and operational knowledge
  • ability to perform physical tasks related to the role

Job Duties

  • Inspire Crew members to always do their best
  • ensure guests enjoy an outstanding customer experience
  • create a warm, welcoming place for both employees and customers
  • grow management skills in a fast-paced environment
  • foster a team atmosphere
  • manage operations during shifts
  • maintain quality and safety standards

Job Criteria

Experience

Mid Level (3-7 years)


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