Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

competitive pay
Bonuses
Flexible Hours
employee discount
Personal time off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with employer match

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, high-quality ingredients and a friendly dining atmosphere. Founded in 1969, Wendy's has established itself as a leader in the quick-service restaurant industry by focusing on customer satisfaction and operational excellence. The company operates numerous franchise locations across the United States, each independently owned and operated, contributing to the unique and personalized experience customers enjoy at every restaurant. Wendy's continually strives to foster a supportive and inclusive work environment where employees can grow and succeed alongside the brand. The location hiring for this role is a franchise restaurant situated at 1000 East 41st Street, Austin, TX 78751, reflecting the brand's commitment to community engagement and local presence.

The Shift Manager role at Wendy's is a career-oriented position that goes beyond typical fast-food management. This role involves guiding and leading a team to ensure they work cohesively to increase profits, deliver superior service, and maintain Wendy's reputation for excellence. Shift Managers are pivotal in creating a fun, family-oriented atmosphere within the restaurant, serving as role models and leaders who set the tone each day. This position offers stable employment with flexible scheduling designed to enhance work-life balance and overall job satisfaction. Those who excel in shift management often find opportunities for advancement within the company, as many higher-level leadership positions are filled by promoting from within the Shift Manager ranks.

As a Shift Manager, you will be responsible for fostering a customer-first attitude among team members, promoting a culture of safety and quality, and ensuring that all operations meet brand standards. The role requires strong interpersonal skills, a passion for leadership, and a commitment to developing and growing a motivated workforce. You will enjoy competitive pay with bonuses, a comprehensive benefits package including medical, dental, vision, life insurance options, and a 401(k) plan with employer match. Additionally, Wendy's provides perks such as employee discounts on meals and a personal time off program, contributing to an attractive employment package.

Career growth is a significant part of the opportunity, with many pathways to move up within the organization. The company supports its managers through ongoing training and development, helping them build skills that prepare them for future roles. The Shift Manager position is perfect for individuals who thrive in a dynamic environment and want to be part of a successful, growing team. Wendy's offers a workplace where leadership skills can flourish, and team achievements are celebrated. This role blends operational responsibility with a supportive culture, providing a meaningful job experience in the fast-food industry.

Job Requirements

  • must be at least 18 years old
  • high school diploma or GED
  • willing and able to stand and move for most of the shift
  • use restaurant equipment such as headset, register, or grill
  • follow brand standards and guidelines
  • obtain SERV Safe certification by end of training
  • reliable transportation to travel occasionally to restaurant and area office
  • flexible work availability

Job Qualifications

  • high school diploma or GED
  • excellent interpersonal and leadership skills
  • ability to build and motivate a team
  • commitment to promoting food safety culture
  • problem-solving and decision-making skills
  • willingness to obtain SERV Safe certification
  • flexible availability
  • prior management experience preferred but not required

Job Duties

  • lead and guide team members to ensure effective collaboration
  • increase restaurant profits through efficient management
  • provide superior customer service and foster a customer-first attitude
  • maintain high standards of food quality and safety
  • promote a culture of proper procedures and food safety compliance
  • manage flexible work schedules to support operational needs
  • support the management team in achieving employee, customer, sales, and operational goals

Job Criteria

Experience

Mid Level (3-7 years)


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