Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.00 - $16.00
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Work Schedule

Flexible
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Benefits

Healthcare benefits
Paid Time Off
401(k) with employer match
Employee assistance program
Career growth opportunities
Paid training
Equal opportunity employer

Job Description

Wendy's is a renowned fast-food restaurant chain known globally for its fresh, made-to-order meals, distinctive square-shaped beef patties, and commitment to quality ingredients. Founded in 1969, Wendy's has grown to be a leader in the quick-service restaurant industry, garnering a loyal customer base through its dedication to delivering exceptional food and service. The company culture embraces diversity, inclusion, and growth, fostering an environment where employees can thrive both personally and professionally. Whether it is through franchisees or company-owned locations, Wendy's offers a dynamic workplace with a strong emphasis on teamwork, customer satisfaction, and innovation.

This particular job opportunity is with a franchise location based at 2964 W Camp Wisdom Road, Grand Prairie, TX 75052. While the franchise operates independently from company-owned stores in terms of compensation, benefits, and career programs, it adheres to Wendy's overall standards and brand values. The franchise management is committed to providing a supportive work environment where every team member feels valued and empowered to succeed.

The role of Shift Manager at Wendy's is a pivotal position responsible for leading restaurant operations during assigned shifts. This role is designed for individuals passionate about customer service, problem-solving, and leadership within a fast-paced environment. As a Shift Manager, you will be the cornerstone for delivering the "Wendy's Way", ensuring that brand standards for food quality, safety, and customer satisfaction are met consistently. The job entails managing a team, facilitating training, maintaining food safety procedures, and providing a clean and welcoming atmosphere for customers.

Shift Managers at Wendy's enjoy a comprehensive benefits package which includes healthcare benefits for full-time positions, paid time off, a 401(k) plan with employer matching contributions, and access to an employee assistance program available to all employees. These benefits support both the well-being and financial security of the team. Wendy's also supports career advancement, offering opportunities for growth within restaurant management and beyond. Paid training programs equip Shift Managers with the skills and knowledge needed to excel in their role and build a strong leadership foundation.

Ideal candidates are committed leaders who enjoy mentoring and growing their teams. They are flexible in their work availability and prepared to stand and move throughout their shifts, using various restaurant equipment including headsets, registers, and grills. Additionally, a strong commitment to maintaining food safety and adhering to brand standards is essential. The ability to secure reliable transportation to the designated work location and occasionally other sites for training or tasks is also required.

Wendy's champions diversity and is proud to be an equal opportunity employer welcoming individuals of all ages, races, religions, nationalities, genders, and members of the LGBTQ plus community. The company also provides reasonable accommodations to support employees with disabilities in performing their essential job functions. The pay range for the Shift Manager position is competitive, ranging from $13.00 to $16.00 per hour, reflecting the importance of this role within the restaurant team.

Job Requirements

  • flexible work availability
  • willingness to stand and move for majority of shifts
  • ability to use restaurant equipment including headset, register, and grill
  • commitment to following brand standards and food safety procedures
  • reliable transportation to work location and other sites for training
  • legal authorization to work in the united states
  • effective communication skills

Job Qualifications

  • high school diploma or equivalent
  • experience in customer service or fast-food industry preferred
  • strong leadership and communication skills
  • ability to work in a fast-paced environment
  • problem-solving skills
  • commitment to team development
  • knowledge of food safety standards

Job Duties

  • lead restaurant operations during shifts
  • manage and mentor team members
  • ensure adherence to food safety policies and brand standards
  • deliver excellent customer service
  • maintain cleanliness and organization of the restaurant
  • utilize restaurant equipment such as headsets, registers, and grills
  • secure reliable transportation for work-related travel

Job Criteria

Experience

Entry Level (1-2 years)


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