Shift Manager

WKS Restaurant Group is a dynamic and rapidly growing multi-concept franchise restaurant developer and operator with a strong presence in the United States. Operating over 300 stores across 17 states, WKS is a licensed franchisee of some of the most recognized and respected names in the food service industry, including Wendy's, El Pollo Loco, Denny's, Krispy Kreme Doughnuts, Blaze Pizza, and Corner Bakery Cafe. This broad portfolio underscores WKS Restaurant Group's commitment to delivering high-quality dining experiences across a diverse array of cuisines and service styles. The group's expansive reach, combined with its dedicated approach to franchising, positions it as a key player in the casual dining industry, known for cultivating robust local communities and customer loyalty through exceptional service and quality products.

The opportunity at Wendy's, operated under the WKS Restaurant Group umbrella, is tailored for individuals eager to develop their leadership skills within a fast-paced, customer-focused food service environment. This role entails overseeing shift management, ensuring all operational aspects align with company policies and the store's plan, maintaining high standards of food safety, and upholding quality, service, and cleanliness (Q.S.C.) benchmarks. The position is vital in fostering a positive atmosphere that emphasizes teamwork, efficiency, and customer satisfaction. Key responsibilities include managing cash handling procedures, training new team members, and taking proactive measures to resolve any customer concerns promptly and effectively. In return, employees are provided access to comprehensive employee benefits like medical, dental, and vision insurance, a 401k plan with company matching, and paid vacation, reflecting Wendy's and WKS Restaurant Group's dedication to supporting their workforce. This role is instrumental in driving the operational success of the Wendy's store while providing a solid foundation for career advancement within the broader restaurant group. This position typically requires the candidate to be at least 18 years old with a high school diploma or equivalent, alongside practical experience or training relevant to the role. Having certifications like Crew Leader Certification and Shift Supervisor Certification are favorable. Overall, this career opportunity offers a rewarding pathway to gain valuable retail and management experience in the dynamic fast-food industry, supported by a reputable franchisor and a stable yet growth-oriented company.