Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
Flexible
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Benefits

Medical
Dental
Vision
Life insurance
Employee assistance program
401k
Paid vacation
Paid Sick
Paid holidays
Employee paid meals
Uniforms Provided

Job Description

Wendy's is a globally recognized fast-food restaurant chain renowned for its fresh, made-to-order burgers and commitment to quality and customer satisfaction. Established as a leader in the quick-service restaurant industry, Wendy's prides itself on creating an inviting environment where both customers and employees can thrive. Known for its signature square-shaped burger patties and focus on fresh ingredients, Wendy's has built a loyal customer base that values consistency, speed, and a friendly dining atmosphere.

This specific job opportunity is with a Wendy's franchise location situated in Calumet City, IL, at 3 E Sibley Blvd. As a franchisee-operated establishment, this Wendy's branch maintains the brand’s high service and quality standards while tailoring compensation, benefits, and career programs to their local community’s needs.

The role of a Shift Supervisor at Wendy's is an essential leadership position within the restaurant. Shift Supervisors work closely with restaurant management to ensure that every shift runs smoothly and achieves service excellence by guiding and motivating crew members. These supervisors are on the front lines of operational success, tasked with delivering a welcoming and efficient environment for guests and employees alike.

Shift Supervisors at Wendy's inspire the crew to perform at their best, fostering a team atmosphere that emphasizes cooperation and professional growth. They are committed to helping guests enjoy an outstanding customer experience by maintaining high standards of service, food quality, and cleanliness. The role requires strong leadership skills to get great results while creating a warm and inviting place for everyone involved.

This position offers an excellent opportunity to grow management skills in a fast-paced and dynamic environment. The experience gained is invaluable for future career advancement within the Wendy's system or the broader hospitality industry. The Shift Supervisor role entails a blend of operational oversight, mentoring, and customer service responsibilities that keep the restaurant running efficiently and profitably.

Wendy's supports its employees through comprehensive benefits including medical, dental, vision, life insurance, employee assistance programs, and 401K plans. Additional benefits such as paid vacation, paid sick leave, paid holidays, employee-paid meals, and provided uniforms contribute to a positive work environment. The company values its team members and strives to promote their well-being and professional development.

Candidates interested in this role should be prepared to meet the expectations of age and education, along with prior experience in restaurant operations or supervisory roles. Wendy's franchise business model allows for some variation in compensation and benefits based on the location, but all are committed to delivering superior service and employee support.

Overall, becoming a Shift Supervisor at Wendy's in Calumet City offers a rewarding career opportunity in a well-established company that champions teamwork, leadership development, and exceptional customer experiences. With the support of management and the chance to make a positive impact every shift, Shift Supervisors play a vital role in fostering the esteemed Wendy's brand values.

Job Requirements

  • At least 18 years of age
  • high school diploma or GED preferred
  • one or more years of restaurant or supervisory experience

Job Qualifications

  • High school diploma or GED preferred
  • one or more years of restaurant or supervisory experience
  • strong leadership and communication skills
  • ability to motivate and manage a team
  • customer service oriented

Job Duties

  • Inspire crew members to always do their best
  • ensure guests enjoy an outstanding customer experience
  • get great results while creating a warm, welcoming place for both employees and customers
  • grow management skills in a fast-paced environment
  • foster a team atmosphere

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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