The Wendy's Company logo

Shift Manager

Chattanooga, TN, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Flexible work week
vacation
Paid Time Off
Medical
Dental
Vision
voluntary life insurance
Training and Development
career advancement

Job Description

Wendy's is a globally recognized fast-food restaurant chain renowned for serving freshly prepared, high-quality hamburgers and an extensive menu of quick-service offerings. As the third-largest quick-service hamburger chain in the world, Wendy's operates over 5,000 restaurants across the United States, Canada, and various other countries and territories. Established with a commitment to quality, customer service, and community, Wendy's continues to grow and maintain its reputation for delivering delicious food in a welcoming environment.

At Wendy's, the restaurant teams play a crucial role in the company’s ongoing success. They are not just employees but leaders and role models who create and sustain a fun, family-oriented atmosphere. The company is currently seeking motivated and passionate individuals to join their team as Shift Supervisors. This role offers an excellent opportunity for those looking to develop leadership skills in a fast-paced, rewarding environment.

The Shift Supervisor position at Wendy’s is more than just overseeing daily operations; it’s about running a multimillion-dollar business. Candidates for this role should have excellent interpersonal skills and the ability to lead and build a cohesive team. They are responsible for ensuring that every customer receives fast, friendly service and fresh, quality food that meets Wendy’s high standards. Supervisors also play an integral role in driving store profitability by maintaining operational efficiency and motivating crew members to achieve their best.

This role demands a hands-on approach, as Shift Supervisors work on-site during various shifts and engage directly with customers and team members. The job requires physical stamina, including the ability to bend, kneel, lift up to 25-30 pounds, and stand for long periods. Due to the dynamic nature of the business, supervisors may be required to transfer between locations based on business needs.

Wendy’s values dedication and flexibility, offering a work environment where supervisors can grow their management skills while contributing to a warm, welcoming atmosphere for both employees and customers. Shift Supervisors foster a team-oriented culture, inspire their crew members, and are committed to delivering an outstanding guest experience daily.

Although this job opportunity is offered through one of Wendy’s many independently owned franchisees, the company ensures a workplace that encourages career development, training, and personal growth. Benefits include flexible work schedules, vacation, paid time off, medical, dental, vision coverage, voluntary life insurance, and robust training programs designed to pave the way for career advancement within the company.

This particular position is located at 3116 Broad St., Chattanooga, TN 37408, offering a dynamic work environment where you can leverage your skills, make a positive impact on your team, and be part of one of the most successful fast food chains in the world.

Job Requirements

  • Must be authorized to work in the United States
  • Minimum age 18 years
  • Ability to work various shifts per week
  • Ability to stand for long periods
  • Ability to bend, kneel, and lift up to 30 pounds
  • Willingness to travel to other restaurants or area offices as needed

Job Qualifications

  • Prior restaurant experience
  • Excellent interpersonal skills
  • Ability to lead and build a team
  • Strong communication skills
  • Passion for customer service and quality food
  • High school diploma or equivalent
  • Ability to work various shifts

Job Duties

  • Inspire crew members to always do their best
  • Ensure guests enjoy an outstanding customer experience
  • Create a warm, welcoming place for both employees and customers
  • Grow management skills in a fast-paced environment
  • Foster a team atmosphere
  • Manage shift operations according to company standards
  • Maintain compliance with health and safety regulations

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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