Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

competitive pay
Bonuses
Flexible Hours
Employee Discount Program
Discounts on meals
Personal time off
Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Life insurance
401(k) with employer match

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, quality ingredients and commitment to customer satisfaction. Founded in 1969, Wendy's has grown into one of the largest quick-service hamburger chains in the world, committed to creating enjoyable dining experiences across its many locations. The company operates through both company-owned and franchisee-operated restaurants, offering a diverse work culture and a family-oriented environment that values teamwork, respect, and career development. Wendy's is dedicated to fostering a supportive and inclusive workplace where employees feel valued and empowered to succeed. The restaurant emphasizes quality service, food safety, and employee growth, aiming to provide its team members with a vibrant career path and opportunities for advancement. With competitive pay, flexible schedules, and comprehensive benefits, Wendy's is an employer of choice in the fast-food industry.

The Shift Manager role at Wendy's is a dynamic leadership position that plays a pivotal part in driving team performance and operational success within the restaurant. As a Shift Manager, you will oversee daily operations to ensure efficient service, high-quality food preparation, and a clean, welcoming restaurant environment. Your responsibilities include guiding and mentoring team members, fostering a positive "customer first" attitude, and ensuring compliance with food safety standards including obtaining SERV Safe certification. The role requires excellent problem-solving skills, decision-making abilities, and a passion for developing team members. Managers are expected to stand and move throughout their shifts, utilize restaurant equipment such as headsets, registers, and grills, and support organizational goals related to employee engagement, customer satisfaction, sales, and operations. Wendy's offers a stable and flexible work environment along with various incentives such as employee discounts, bonuses, personal time off, medical, dental, and vision plans, along with life insurance and a 401(k) plan with employer match. This position provides a clear career advancement path, with many senior leaders promoted directly from the Shift Manager ranks. Whether you are seeking full-time or part-time employment, Wendy's supports your career growth and personal development as part of a vibrant and enthusiastic team.

Job Requirements

  • high school diploma or ged
  • must be at least 18 years of age
  • willingness to obtain serv safe certification by end of training
  • reliable transportation to travel to the home store and other locations occasionally
  • ability to stand and move for most if not all of the shift
  • experience using restaurant equipment such as headset, register, or grill
  • flexible work availability

Job Qualifications

  • high school diploma or ged
  • excellent interpersonal and leadership skills
  • ability to build and lead a cohesive team
  • commitment to food safety and customer service
  • problem-solving and decision-making skills
  • willingness to obtain serv safe certification by end of training
  • flexible work availability
  • must be at least 18 years of age

Job Duties

  • guide and lead the restaurant team
  • build a team that works well together to increase profits and provide superior service
  • promote a customer first attitude within the team
  • enforce proper procedures and a culture of food safety
  • support management team in achieving employee, customer, sales, and operational goals
  • prepare great food, serve customers, and maintain a clean restaurant
  • stand and move for most or all of the shift
  • use restaurant equipment such as headset, register, or grill

Job Criteria

Experience

Entry Level (1-2 years)


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