Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
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Benefits

Company medical benefit
Advancement opportunities
provided uniforms
meal discounts
fun work environment
Career Development
diversity and inclusion

Job Description

Wendy's is a globally recognized leader in the fast food restaurant industry, renowned for its commitment to quality food, exceptional customer service, and a dynamic work environment. Founded in 1969, Wendy's has grown to become one of the most popular fast food chains across the United States and internationally, serving fresh, made-to-order meals with a focus on quality and customer satisfaction. The brand is synonymous with innovation, a strong community presence, and a corporate culture that values respect, inclusivity, and career growth for its employees.

This particular Wendy's location at 1809 N Harrison Ave, Cary, NC, operates as a franchise, independently owned and operated, providing a unique opportunity to work within a well-established brand while experiencing the benefits of local management. Employees at this Wendy's benefit from a culture that emphasizes respect, teamwork, and the importance of a fun, engaging workplace. The company is dedicated to putting people first, offering its team members competitive advantages such as company medical benefits, provided uniforms, employee meal discounts, and numerous opportunities for career advancement.

The role of the Shift Manager at Wendy's is critical to maintaining the restaurant's high standards and operational excellence. This position carries significant responsibility for overseeing day-to-day restaurant operations, ensuring that the establishment is exceptionally clean, well-managed, and efficiently staffed. The Shift Manager will work closely with both the Assistant General Manager and General Manager to execute company policies, procedures, and programs effectively. This ensures a smooth operation that delivers a consistent and superior guest experience.

A Shift Manager at Wendy's must be an experienced leader in restaurant management, with the ability to motivate a diverse team of employees. Effective communication skills are essential, allowing the manager to coordinate with team members, resolve issues quickly, and foster a positive working environment. The role demands a strong understanding of food safety procedures and the capability to implement these standards consistently.

In addition to operational responsibilities, the Shift Manager is also expected to handle crucial aspects such as managing food and labor costs, monitoring inventory, and maintaining safety standards within the restaurant. Training and managing crew members is a key part of the job to ensure that all employees provide fast, accurate, and top-notch customer service. The role is designed to support Wendy's mission to make anything possible, by empowering leaders who can uphold the brand’s values of quality, service, and integrity.

Overall, this position at Wendy's offers an enriching career path within a supportive and forward-thinking environment. The company values diversity and equal opportunity, ensuring that all individuals feel welcomed and empowered to contribute their best work. For those passionate about the restaurant industry and leadership, this role represents a fantastic opportunity to flourish and grow with a globally trusted and beloved brand.

Job Requirements

  • high school diploma or equivalent
  • previous experience in restaurant management or similar role
  • strong leadership abilities
  • effective communication skills
  • availability to work flexible hours including evenings and weekends
  • ability to stand and move for extended periods
  • knowledge of health and safety standards

Job Qualifications

  • experience in restaurant management
  • excellent communication skills
  • ability to motivate and lead a team
  • knowledge of food safety regulations
  • strong organizational skills
  • customer service orientation
  • ability to manage costs effectively

Job Duties

  • comply with food safety procedures
  • work with team to meet sales goals
  • manage food and labor cost
  • execute company policies and procedures
  • monitor food inventory levels
  • manage and maintain safe working conditions
  • manage crew members
  • provide proper training for crew members
  • maintain fast, accurate top-notch customer service to every guest

Job Criteria

Experience

Mid Level (3-7 years)


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