Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $21.00 - $29.16
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Work Schedule

Flexible
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Benefits

weekly pay
flexible schedule
free shift meal
family dining discount
best in class training
Continuous Learning
Advancement opportunities
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Cash Referral Program
Recognition Program
Community involvement
Training Contests

Job Description

Buffalo Wild Wings, Inc. is a renowned American casual dining restaurant and sports bar franchise known for its Buffalo-style chicken wings and wide variety of sauces and seasonings. Founded in 1982, Buffalo Wild Wings has grown into a popular destination for sports fans and food enthusiasts alike, offering an energetic and vibrant atmosphere to enjoy food, drinks, and live sports. The company prides itself on creating memorable experiences for both guests and team members by fostering a culture of teamwork, passion, and dedication to quality service. With locations across the United States and internationally, Buffalo Wild Wings combines a love for food and sports to fuel moments worth sharing.

As a casual dining restaurant and sports bar, Buffalo Wild Wings is committed to delivering exceptional guest experiences through its high-energy environment, best-in-class training programs, and continuous learning opportunities. The company offers a wide range of benefits to employees, from flexible schedules and paid time off to tuition assistance and comprehensive medical plans. This inclusive and supportive workplace encourages growth and advancement within the organization, making it an excellent place for individuals seeking to build or continue their restaurant management careers.

The Shift Manager role at Buffalo Wild Wings is an exciting opportunity for those passionate about hospitality and team leadership. As a Shift Manager, you will oversee the restaurant's operations during assigned shifts, ensuring smooth and efficient service while maintaining high standards of food quality and guest satisfaction. You will play a critical role in supporting and coaching team members, fostering a positive work environment, and helping to create legendary experiences for customers. This position offers a blend of hands-on management, interpersonal communication, and strategic problem-solving, ideal for individuals looking to grow within the restaurant industry.

Shift Managers at Buffalo Wild Wings not only supervise daily operations but also contribute to the overall success of the restaurant by enforcing company policies, managing inventory, and handling customer concerns professionally. This role requires excellent time management and organizational skills, a keen eye for detail, and the ability to motivate and develop team members. The compensation for this position ranges from $21.00 to $29.16 per hour, with actual pay depending on experience, education, training, and location. The role is hourly and may include overtime eligibility in accordance with applicable laws and company policies.

Joining Buffalo Wild Wings means becoming part of a dynamic team that celebrates achievements, supports community involvement, and encourages employees to ignite their dreams through various programs. Whether you are an experienced restaurant professional or new to management, Buffalo Wild Wings offers a vibrant and supportive workplace with numerous opportunities for growth and development. Sports enthusiasts and those from diverse backgrounds are warmly welcomed to apply and become part of a team where energy and passion create an environment unlike any other.

Job Requirements

  • Minimum age to serve alcoholic beverages per applicable law
  • Preferably two years of restaurant or bar experience
  • Exceptional time management skills
  • Strong attention to detail
  • Excellent guest service skills
  • Ability to work flexible schedules
  • Ability to lead and support a team effectively

Job Qualifications

  • Minimum two years of restaurant or bar experience preferred
  • Exceptional time management skills
  • Strong attention to detail
  • Excellent guest service skills
  • Ability to motivate and coach team members
  • Knowledge of food safety and sanitation practices
  • Effective communication skills

Job Duties

  • Supervise restaurant operations on a shift-by-shift basis
  • Assist the management team with support and coaching of team members
  • Ensure tasks and duties are performed effectively
  • Create legendary guest experiences by maintaining high standards of service
  • Enforce company policies and procedures
  • Manage inventory and supplies during the shift
  • Address and resolve customer concerns professionally

Job Criteria

Experience

Mid Level (3-7 years)


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