Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.90 - $25.05
Work Schedule
Flexible
Benefits
healthcare benefits for full-time employees
Paid Time Off
401(k) with employer match
Employee assistance program
Paid training
Career growth opportunities
Job Description
Wendy's is a renowned fast-food restaurant chain recognized for its commitment to quality, fresh ingredients, and exceptional customer service. Established as one of the leading quick-service restaurants worldwide, Wendy's has built a strong reputation for its iconic square-shaped beef patties, fresh salads, and a diverse menu that caters to a wide variety of tastes. Known for its welcoming environment and a strong sense of community, Wendy's emphasizes teamwork and employee development, creating a family-like atmosphere where every team member can thrive. The company's culture encourages inclusivity and diversity, proudly welcoming employees from all backgrounds, including all ages, races, religions, nationalities, genders, and the LGBTQ+ community. Wendy's also stands out for its dedication to providing reasonable accommodations for individuals with disabilities, ensuring an equitable workplace for everyone.
The role of Shift Manager at Wendy's is a pivotal leadership position aimed at maintaining the high standards that customers expect while fostering team growth and operational excellence. This position is ideal for people who enjoy problem-solving, delivering outstanding customer service, and taking on decision-making responsibilities. As a Shift Manager, you will be responsible for guiding and supporting your team, promoting a positive work culture, and ensuring all procedures comply with food safety and operational guidelines. Wendy's invests heavily in its managers through paid training, career growth opportunities, and benefits such as healthcare for full-time employees, paid time off, and a 401(k) plan with employer match. This role offers a competitive pay range of $17.90 to $25.05 per hour, reflecting the importance of the position in daily restaurant operations.
In this role, you will balance multiple responsibilities including managing staff shifts, maintaining food quality, and creating an environment that encourages learning and development. Wendy's values leaders who are committed to mentoring team members and fostering growth both within the restaurant and beyond. With flexible work availability, the Shift Manager role requires someone who is adaptable and able to meet the dynamic demands of a busy restaurant setting. This opportunity is perfect for individuals eager to build a career in restaurant management or those passionate about growing leadership skills in a vibrant, fast-paced environment. Overall, being a Shift Manager at Wendy's offers not only the chance to lead but also to become an integral part of a national restaurant brand that cares deeply about its employees, customers, and communities they serve.
The role of Shift Manager at Wendy's is a pivotal leadership position aimed at maintaining the high standards that customers expect while fostering team growth and operational excellence. This position is ideal for people who enjoy problem-solving, delivering outstanding customer service, and taking on decision-making responsibilities. As a Shift Manager, you will be responsible for guiding and supporting your team, promoting a positive work culture, and ensuring all procedures comply with food safety and operational guidelines. Wendy's invests heavily in its managers through paid training, career growth opportunities, and benefits such as healthcare for full-time employees, paid time off, and a 401(k) plan with employer match. This role offers a competitive pay range of $17.90 to $25.05 per hour, reflecting the importance of the position in daily restaurant operations.
In this role, you will balance multiple responsibilities including managing staff shifts, maintaining food quality, and creating an environment that encourages learning and development. Wendy's values leaders who are committed to mentoring team members and fostering growth both within the restaurant and beyond. With flexible work availability, the Shift Manager role requires someone who is adaptable and able to meet the dynamic demands of a busy restaurant setting. This opportunity is perfect for individuals eager to build a career in restaurant management or those passionate about growing leadership skills in a vibrant, fast-paced environment. Overall, being a Shift Manager at Wendy's offers not only the chance to lead but also to become an integral part of a national restaurant brand that cares deeply about its employees, customers, and communities they serve.
Job Requirements
- stand and move for most of the shift
- use restaurant equipment such as headset, register, and grill
- follow brand standards for food preparation and customer service
- secure reliable transportation to work at home store and other locations
- willingness to learn and teach team members
- flexible availability for shifts
Job Qualifications
- high school diploma or equivalent
- previous experience in customer service or food industry preferred
- strong leadership and communication skills
- ability to work flexible hours including weekends and holidays
- commitment to upholding food safety standards
- problem-solving and decision-making abilities
Job Duties
- Lead and support team members during shifts
- ensure compliance with food safety and operational procedures
- provide excellent customer service and problem solving
- mentor and train new employees
- manage shift scheduling and employee performance
- maintain cleanliness and organization of the restaurant
- uphold Wendy's brand standards and guidelines
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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