Job Overview

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Employment Type

Full-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

medical benefits
bonus potential
free meals while working
College Assistance
Education Rewards
Company Chaplain
Direct Deposit
Tenure Recognition
Referral Bonus
Opportunity for advancement
uniforms
vacation
Employee assistance program
Unity Care

Job Description

Wendy's is a renowned fast-food restaurant chain known for its commitment to serving fresh, quality food with fast and friendly service. Founded in 1969, Wendy's has established itself as a leader in the quick-service restaurant industry with thousands of locations worldwide. This particular opportunity is with a Wendy's franchise owned and operated by Manna Inc., an affiliate managing 165 Wendy's restaurants. Manna Inc., founded in 1988 and based in Louisville, KY, is a minority-owned company dedicated to fostering an inclusive and respectful work environment that values honesty, integrity, and effective communication. The company strongly focuses on employee development and promotes from within, with more than 50% of its managers having started in hourly positions.

The Shift Manager role at this Wendy's location is a dynamic leadership position responsible for overseeing daily operations, ensuring high standards of customer service, and managing restaurant staff in a fast-paced environment. As a key leader and role model, the Shift Manager sets the tone for a fun, family-oriented atmosphere, motivating the team to achieve operational excellence and customer satisfaction. This role offers a stable work environment with flexible schedules, allowing for a balanced quality of life. The position is ideal for motivated individuals with a passion for the food service industry, previous restaurant experience, and strong interpersonal skills.

Shift Managers at Wendy's are entrusted with running a multi-million dollar business during their shifts, which involves coordinating employee tasks, inventory management, maintaining cleanliness, and ensuring compliance with food safety standards. The company emphasizes respect and employee support, providing competitive benefits such as medical coverage, bonus potential, college assistance, free meals while working, and educational rewards including GED assistance. Additional benefits include a company chaplain, direct deposit, tenure recognition, referral bonuses, opportunities for advancement, uniforms, vacation, employee assistance programs, and the support of the Unity Care Fund to aid employees during times of crisis.

This role requires excellent leadership, communication, and problem-solving skills. The Shift Manager must foster a positive work environment, manage multiple tasks efficiently, and handle challenges with minimal disruption. They must also be able to maintain high standards of cleanliness and customer service while ensuring a safe work environment. The nature of this job involves physical tasks such as standing for long periods, lifting up to 50 pounds, repetitive motions, and working in varying temperatures. The position demands adaptability to both indoor and outdoor work settings, including curbside delivery and maintaining the restaurant's exterior.

In summary, this Wendy's Shift Manager position offers an excellent opportunity to lead a successful restaurant team, develop your career in the food service industry, and be part of a company that values diversity, inclusion, and growth. If you are passionate about food service, have prior supervisory experience, and possess strong leadership qualities, this role is an ideal fit to advance your career in a rewarding and supportive environment.

Job Requirements

  • Ability to stand for extended periods
  • perform repetitive hand and arm motions
  • frequent bending and stretching
  • lift and carry up to 50 pounds
  • work in varying temperature environments
  • comply with food safety regulations
  • flexible scheduling including nights and weekends
  • work in fast-paced and loud environments

Job Qualifications

  • Prior experience in food service or hospitality
  • supervisory or leadership experience preferred
  • strong leadership and team management skills
  • excellent communication skills
  • problem-solving abilities
  • multitasking capability
  • attention to detail

Job Duties

  • Oversee daily restaurant operations
  • lead and motivate team members
  • ensure fast, friendly, and quality customer service
  • maintain cleanliness and safety standards
  • manage inventory and supplies
  • resolve customer complaints
  • collaborate with management to increase profits and efficiency

Job Criteria

Experience

Mid Level (3-7 years)


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