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Shift Manager

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.00 - $16.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health savings account
short and long term disability
Life insurance
legal plan
Pet insurance
Employee assistance program
401(k) plan with Company Match
Paid Time Off
Employee Resource Groups
Tuition Reimbursement Program

Job Description

Flynn Arby's is proud to be the largest Arby's franchisee in the world, having joined the Flynn Group in 2018 with the acquisition of over 300 restaurants. As part of the Flynn Group, which was founded in 1999 by Greg Flynn, this enterprise is a member of one of the largest and most diversified franchise operators worldwide. The Flynn Group owns and operates a versatile portfolio of iconic brands in the food and hospitality industry, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness. The company is dedicated to being the premier operator within each brand by embracing its core values: Care Genuinely for People, Play like a Champion, and Win as One. With a dynamic and growing footprint, Flynn Arby's continues to expand by building new stores and acquiring other franchise operators, emphasizing growth and excellence.

The Shift Manager role at Flynn Arby's offers a thrilling opportunity for professionals passionate about leadership and delivering exceptional customer experiences in the fast-paced food service environment. This position involves overseeing daily operations to ensure superior food preparation, outstanding customer service, and cleanliness – all critical to maintaining the brand's high standards. The Shift Manager will lead and develop team members, fostering an energized and motivated workforce that consistently meets quality and performance goals. This role also requires adherence to company policies and the successful implementation of strategies to drive sales and meet financial targets. Inventory management and waste reduction are essential aspects, alongside collaborating with fellow Shift Managers and the broader management team to refine processes and improve operational efficiency continuously.

Flynn Arby's prides itself on providing excellent career advancement opportunities within a supportive, inclusive, and values-driven culture. Employees benefit from a comprehensive package that includes health savings accounts, disability coverage, life insurance, legal plans, pet insurance, employee assistance programs, 401(k) plans with company match, paid time off, employee resource groups, and tuition reimbursement programs. Whether full-time or part-time (with at least 30 hours a week), team members are embraced as vital contributors to the company’s continued success. Joining Flynn Arby's means being part of a premier team dedicated to excellence, community, and growth, offering ambitious individuals the chance to make a meaningful impact while advancing their careers at one of the most respected names in the franchising industry.

Job Requirements

  • Minimum of 2 years of experience in a supervisory role in the food/hospitality industry
  • Proven ability to lead a team and deliver exceptional customer service
  • Excellent communication and interpersonal skills
  • Strong organizational and time management abilities
  • Ability to work in a fast-paced and high-pressure environment
  • Flexible availability including evenings weekends and holidays

Job Qualifications

  • Minimum of 2 years of experience in a supervisory role in the Food/Hospitality industry
  • Proven ability to lead a team and deliver exceptional customer service
  • Excellent communication and interpersonal skills
  • Strong organizational and time management abilities
  • Ability to work in a fast-paced and high-pressure environment
  • Flexible availability including evenings weekends and holidays

Job Duties

  • Oversee the detailed execution of operational tasks including food preparation customer service and cleanliness
  • Train and develop team members to ensure they consistently deliver exceptional service
  • Strictly adhere to all company policies and procedures to maintain a high standard of quality
  • Successfully implement strategies to drive sales and achieve financial targets
  • Monitor and maintain inventory levels to reduce waste and improve efficiency
  • Collaborate with other Shift Managers and the management team to continuously improve processes and procedures

Job Criteria

Experience

Mid Level (3-7 years)


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