Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
recognition programs
Bonuses
Opportunities for advancement
Job Description
Checkers & Rally's is a renowned Quick Service Restaurant (QSR) franchise known for its commitment to delivering exceptional dining experiences through quality food and excellent customer service. With numerous franchise locations, Checkers & Rally's is dedicated to serving its Franchisees, Teams, and Guests by fostering a supportive and dynamic work environment that values integrity, service, excellence, and courage. Recognized for its energetic atmosphere and focus on customer satisfaction, Checkers & Rally's provides a collaborative workplace where team members can thrive and grow professionally. The company emphasizes operational excellence, continuous training, and career development opportunities, truly making it a top choice for employees looking to advance within the quick-service restaurant industry.
As a Shift Manager at Checkers & Rally's, you will play a critical role in supporting the General Manager by overseeing successful shift operations in the restaurant. The Shift Manager is tasked with achieving sales and profit goals by promoting outstanding guest satisfaction while managing day-to-day restaurant operations effectively. This role involves executing company procedures rigorously, providing leadership to team members, and ensuring that both guests and employees enjoy a safe, clean, and fun environment. Shift Managers are expected to uphold the highest standards of service and integrity while helping to train team members on the company’s policies and operational strategies.
Your responsibilities as a Shift Manager extend beyond managing shifts: you will act as a key liaison between the restaurant staff and General Manager by escalating any concerns related to the restaurant, employees, or guests. You are instrumental in maintaining Checkers & Rally's reputation as the first choice for guests and employees alike. The position demands a high-energy approach to cope with the fast-paced environment characteristic of the QSR sector. Having 1 to 2 years of restaurant management experience, particularly in quick service, along with strong basic math skills and a flexible schedule, will set you up for success in this role. At Checkers & Rally's, you are encouraged to embody the company's core values and take part in its mission to make a difference in the lives of everyone involved with the brand.
As a Shift Manager at Checkers & Rally's, you will play a critical role in supporting the General Manager by overseeing successful shift operations in the restaurant. The Shift Manager is tasked with achieving sales and profit goals by promoting outstanding guest satisfaction while managing day-to-day restaurant operations effectively. This role involves executing company procedures rigorously, providing leadership to team members, and ensuring that both guests and employees enjoy a safe, clean, and fun environment. Shift Managers are expected to uphold the highest standards of service and integrity while helping to train team members on the company’s policies and operational strategies.
Your responsibilities as a Shift Manager extend beyond managing shifts: you will act as a key liaison between the restaurant staff and General Manager by escalating any concerns related to the restaurant, employees, or guests. You are instrumental in maintaining Checkers & Rally's reputation as the first choice for guests and employees alike. The position demands a high-energy approach to cope with the fast-paced environment characteristic of the QSR sector. Having 1 to 2 years of restaurant management experience, particularly in quick service, along with strong basic math skills and a flexible schedule, will set you up for success in this role. At Checkers & Rally's, you are encouraged to embody the company's core values and take part in its mission to make a difference in the lives of everyone involved with the brand.
Job Requirements
- 1-2 years restaurant management experience preferably in quick service restaurants
- basic math skills
- ability to work flexible schedule and extended hours
- high energy to keep up with fast-paced environment
- commitment to core values of integrity service excellence and courage to be bold and grow
Job Qualifications
- experience managing restaurant shifts
- knowledge of company policies and procedures
- ability to train and lead team members
- strong communication and interpersonal skills
- problem-solving abilities
- ability to maintain a safe clean and fun work environment
- customer service orientation
Job Duties
- build sales and profits by promoting guest satisfaction and managing restaurant operations
- escalate concerns or recommendations with restaurant employees or guests to the general manager
- ensure policy and procedures are followed on shifts
- train team members on company operations policies and procedures and guest service
- identify and respond to complaints and policy and procedure violations
- help ensure the restaurant is a safe clean and fun environment for employees and guests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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