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McDonald's logo

Shift Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Paid holidays
Sabbatical
Education Assistance
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
Disability insurance
Life insurance
Paid Leaves of Absence
Service awards
Employee Resource Connection
Adoption assistance
Matching gifts program

Job Description

This job opportunity is offered at a restaurant operated by an independent franchisee licensed to use McDonald's logos and food products. It is essential to understand that the franchisee is a separate entity from McDonald's USA and is the sole employer responsible for all employment-related matters including hiring, firing, scheduling, staffing, discipline, and supervision at the restaurant. McDonald's USA does not influence employment decisions or receive copies of applications for this position. The employer for this role will be the franchisee, not McDonald's USA.

The position available is for a Shift Manager at this McDonald's franchise-operated restaurant, providing a fulf... Show More

Job Requirements

  • Must be at least 18 years old
  • Previous leadership experience preferred
  • Ability to work flexible hours including weekends and holidays
  • Strong interpersonal and communication skills
  • Ability to manage teams in a fast-paced setting
  • Commitment to upholding food safety, quality, and cleanliness standards
  • Willingness to pursue career advancement and participate in training programs

Job Qualifications

  • Previous leadership experience preferred
  • Experience in restaurant, retail, or hospitality environments preferred
  • Positive team player with flexible schedule
  • Strong communication and organizational skills
  • Ability to work in a fast-paced environment
  • At least 18 years old to hold a manager position
  • Passion for customer service and team development

Job Duties

  • Lead shifts to ensure a fast, accurate, and friendly customer experience
  • Plan and monitor shift performance
  • Enforce McDonald's standards for quality, service, and cleanliness
  • Manage safety, security, and profitability during shifts
  • Communicate effectively with incoming Shift Managers
  • Ensure food safety and internal communication
  • Manage inventory and daily maintenance
  • Oversee crew management and staff scheduling
  • Provide training and support to team members
  • Maintain exceptional customer service
  • Achieve departmental targets and goals

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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