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McDonald’s logo

Shift Manager

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Paid holidays
Education Assistance
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
short-term disability
long-term disability
Life insurance
accident insurance
Paid Leaves of Absence
Service awards
Employee Resource Connection
Adoption assistance
Matching gifts program

Job Description

This restaurant is part of a vibrant network of McDonald’s franchise-operated locations, independently owned and managed by a dedicated franchisee. Although the restaurant proudly uses the iconic McDonald’s logos and food products, it operates as a separate company from McDonald’s USA. This independent franchisee holds full responsibility for all employment matters, including hiring, firing, staffing, scheduling, and discipline. Employees working at this restaurant will find themselves part of a dynamic environment that embraces the famous McDonald’s brand culture while offering the unique advantages of local franchise leadership.

This position offers a fantastic opportunity to join a well-established restaur... Show More

Job Requirements

  • Must be 18 years or older
  • previous leadership experience preferred
  • availability to work flexible hours including evenings and weekends
  • ability to lead and motivate a team
  • strong organizational and multitasking skills
  • commitment to maintaining McDonald’s quality, service, and cleanliness standards
  • ability to communicate effectively with staff
  • willingness to uphold safety and security protocols

Job Qualifications

  • Previous leadership experience preferred
  • experience in restaurant, retail or hospitality environment ideal
  • positive team player with flexible schedule
  • passion for fast-paced work environment
  • ability to coach and direct team members
  • strong communication skills
  • ability to maintain high standards of quality and safety
  • minimum age of 18 years

Job Duties

  • Lead shifts every week to ensure fast, accurate, and friendly customer experiences
  • provide leadership to crew and other managers during shifts
  • plan for each shift and monitor performance
  • take action to meet McDonald’s standards for quality, service, and cleanliness
  • monitor safety, security, and profitability during shifts
  • communicate with the next Shift Manager for shift transition
  • manage food safety compliance
  • maintain internal communication
  • handle inventory management
  • oversee daily maintenance and cleanliness
  • manage crew members
  • ensure quality food production
  • deliver exceptional customer service
  • oversee safety and security measures
  • schedule staff
  • conduct training sessions for employees

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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