Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
Flexible
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Benefits

Paid vacation
Paid holidays
Sabbatical
Education Assistance
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
short-term disability
long-term disability
Life insurance
Paid Leaves of Absence
Service awards
Employee Resource Connection
Adoption assistance
Matching gifts program

Job Description

This job posting is for a Shift Manager position at a McDonald's restaurant that is owned and operated by an independent franchisee. The franchisee operates the restaurant under a license to use McDonald's logos and food products but is a separate company and employer from McDonald's USA. This distinction is important as the franchisee is solely responsible for all employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. McDonald's USA does not control these employment decisions and will not receive applicants' employment information or be involved in hiring processes.

Working for this franchisee offers you the opportunity to build a career within a globally recognized fast-food brand while benefiting from a supportive and dynamic work environment. The franchise restaurant is a vibrant workplace where energy and teamwork are valued, and where development opportunities are encouraged. The shift manager role is designed to inspire and move individuals forward in their careers, offering flexible hours, the chance to pursue education, and professional skill development. You will be joining a team environment that values positive attitudes, leadership growth, and a shared passion for providing quality food and exceptional customer experiences.

As a Shift Manager, your role is vital to ensuring that every customer visit is positive, fast, accurate, and friendly. You will lead and motivate a team of crew members and assist other managers, making sure that the restaurant meets high standards of quality, service, cleanliness, and safety. Your leadership during shifts will directly impact the restaurant’s performance and customer satisfaction. This role includes responsibilities such as shift planning, monitoring team performance, managing inventory, maintaining food safety standards, and ensuring security protocols are followed. You will coordinate with incoming managers to ensure seamless operation across shifts, helping develop the team and achieve departmental goals.

The environment at this McDonald's franchise is fast-paced and demanding, suited for those who enjoy working in a busy team setting and are committed to excellence. Leadership experience, especially in restaurant, retail, or hospitality settings, is preferred. Individuals who thrive in this role typically have a positive, flexible approach and enjoy fostering a fun and productive atmosphere for their team. Eligibility for this role requires candidates to be at least 18 years old, ensuring maturity and responsibility.

This position offers competitive pay and access to a comprehensive benefits package. Benefits include paid vacation days, paid holidays, sabbatical options, and education assistance programs through Archways to Opportunity. Additional benefits encompass medical, dental, and vision insurance, flexible spending accounts, life and disability insurance, paid leaves of absence, service awards, an employee resource connection program, adoption assistance, and a matching gifts program. These benefits reflect a commitment to supporting employees’ health, well-being, and professional development.

Joining this team means becoming part of a company where career growth is supported and where employees are valued. This franchise provides extensive training and development opportunities, making it a place where you can pursue your ambitions and establish a rewarding career path. Whether you are seeking your first leadership role or looking to grow your experience in management, this Shift Manager opportunity offers a platform for success with an internationally recognized brand under the guidance of an independent, locally operated franchise.

Job Requirements

  • Minimum age of 18 years
  • prior leadership experience preferred
  • ability to work flexible hours including weekends and holidays
  • strong organizational and problem-solving skills
  • good communication abilities
  • ability to motivate and lead a team
  • commitment to uphold safety and quality standards

Job Qualifications

  • Previous leadership experience preferably in restaurant, retail, or hospitality
  • positive attitude and team player mindset
  • flexible schedule availability
  • ability to work in a fast-paced environment
  • effective communication and interpersonal skills
  • minimum age of 18 years
  • passion for delivering excellent customer service

Job Duties

  • Lead shifts to ensure customers receive fast, accurate, and friendly service
  • provide leadership and coaching to crew and other managers during shifts
  • plan and monitor shift performance to meet company standards
  • ensure food safety and quality standards are consistently met
  • manage inventory and maintain daily cleanliness and maintenance
  • oversee safety, security, and scheduling
  • train new and existing employees to enhance team performance

Job Criteria

Experience

Mid Level (3-7 years)


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