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Shift Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
Flexible
Day Shifts
Weekend Shifts
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Benefits

Paid vacation
Paid holidays
Education Assistance
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
Disability insurance
Life insurance
Paid Leaves of Absence
employee recognition
Adoption assistance
Matching gifts program

Job Description

This job opportunity is offered by an independent franchisee who owns and operates a McDonalds restaurant, utilizing McDonalds logos, trademarks, and food products under a licensing agreement but functioning as a separate company from McDonalds USA. Unlike corporate McDonalds outlets, this restaurant is managed autonomously by the franchisee, who holds full responsibility for employment decisions including hiring, discipline, supervision, staffing, and scheduling. This distinction is important because McDonalds USA itself does not influence employment matters or receive applications for roles within these franchisee locations. This structure enables the franchisee to foster a work environment tailored to their unique management approach, while still benefiting from the globally recognized McDonalds brand and its trusted quality standards.

The McDonalds restaurant franchisee is currently looking to hire a Shift Manager, a pivotal leadership role that requires a motivated individual ready to inspire their team and uphold the high standards synonymous with McDonalds. The Shift Manager role offers more than just a job. It is crafted to provide a fulfilling career path with significant benefits and opportunities for professional and personal development. This position is ideal for those seeking stable employment with flexible hours that can accommodate educational goals or other pursuits. The franchisee values team members who bring energy, positivity, and a commitment to delivering exceptional customer service in a fast-paced environment.

As a Shift Manager, you will play an integral role in managing daily restaurant operations to ensure customers receive fast, accurate, and friendly service during their visit. Your leadership will directly influence the satisfaction of customers, the quality of food served, and the overall cleanliness and safety of the restaurant. This position requires hands-on management each shift, including planning and monitoring performance, managing inventory and food safety, coordinating crew schedules, and maintaining communication between shifts for seamless operations.

Beyond operational duties, this role is a tremendous growth opportunity that includes coaching and mentoring crew members, helping them develop skills and succeed in their roles. Shift Managers are encouraged to hone their leadership capabilities and contribute to a positive working culture. This position offers a chance to work within a supportive team dedicated to delivering feel-good moments to guests while also prioritizing employee development.

The franchisee provides competitive compensation for this managerial position alongside a comprehensive benefits package. Benefits include paid vacation, holiday time, education assistance programs such as college tuition support and language classes, medical, dental, and vision insurance, as well as various employee assistance and recognition programs. The environment promotes balance, wellness, and continuous growth, highlighting the franchisees investment in their teams long-term success.

Overall, this role is for an energetic and organized individual who desires a meaningful career in the hospitality industry. Being a Shift Manager at this McDonalds franchisee-operated restaurant means embracing the challenge of the food service industry, contributing to a positive team environment, and taking ownership of operational excellence. If you want to grow, gain valuable experience, and be part of a respected global brands local team with the independence of working for a franchisee, this could be the perfect opportunity for you.

Job Requirements

  • 18 years or older
  • Ability to lead a team during shifts
  • Experience in managing people preferred
  • Flexible schedule
  • Positive attitude
  • Commitment to customer service
  • Knowledge of food safety and restaurant operations

Job Qualifications

  • Previous leadership experience preferred
  • Experience in restaurant, retail or hospitality is ideal
  • Positive team player attitude
  • Ability to work in fast-paced environment
  • Strong communication skills
  • Flexible availability
  • Must be 18 years or older to manage corporate owned restaurants

Job Duties

  • Lead shifts ensuring fast, accurate, friendly customer service
  • Provide leadership to crew and managers during shifts
  • Plan, monitor, and take action to meet performance standards
  • Monitor safety, security, and profitability during shifts
  • Communicate with next Shift Manager to ensure smooth transition
  • Manage food safety, inventory, and cleanliness
  • Schedule, train, and coach crew members

Job Criteria

Experience

Mid Level (3-7 years)


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