Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.75 - $17.25
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Work Schedule

Flexible
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Benefits

Operations excellence
Training and Development
Personal and career growth
Medical insurance
Dental Insurance
recognition programs
Bonus opportunities

Job Description

Checkers & Rally's is a renowned quick service restaurant (QSR) franchise known for its dedication to delivering exceptional experiences to guests while fostering a supportive and dynamic environment for its team members. Founded with a mission to make a difference in people's lives, Checkers & Rally's serves as a beacon of quality, fast food with a focus on integrity, service, excellence, and the courage to innovate and grow. With locations across multiple states including Indiana, Ohio, Kentucky, and West Virginia, the brand has built a strong reputation for outstanding guest service and operational excellence in the fast-paced restaurant industry.

Working at Checkers & Rally's means becoming part of a community that emphasizes teamwork, personal growth, and career advancement. The company prides itself on providing comprehensive training to ensure every employee is well equipped to succeed and deliver the very best to guests. Benefits offered reflect this commitment, with medical and dental plans, bonus programs, and numerous opportunities to climb the career ladder within the organization.

The Shift Manager role at Checkers & Rally's is critical to sustaining the company’s commitment to excellence and guest satisfaction. As a vital link between the General Manager and the restaurant team, the Shift Manager is responsible for managing successful shifts that meet sales and profit objectives, enforcing operational standards, and cultivating an enjoyable and safe environment for both guests and team members. This position requires an individual who can lead by example, energize a team, and manage multiple tasks efficiently in a fast-moving setting.

Shift Managers play a key role in reinforcing company policies and procedures, overseeing training programs, and identifying areas for improvement in service and operations. They are instrumental in resolving guest complaints and ensuring that any issues are promptly escalated and addressed at the management level. By supporting a culture of safety, cleanliness, and fun, Shift Managers help maintain the positive and vibrant atmosphere that defines Checkers & Rally's.

Successful candidates for the Shift Manager position will have at least 1-2 years of restaurant management experience, preferably in the QSR sector. They must possess strong basic math skills, flexibility to work extended and varied shifts, and high energy levels to keep pace with the demands of a fast-food environment. Equally important is a deep commitment to the company’s core values – integrity, service, excellence, and bold growth. This role is not only a job opportunity but also a pathway to personal and professional development, offering individuals the chance to do more, get more, and be more within the thriving Checkers & Rally's franchise network.

Candidates should note that this job posting is intended for applicants residing in Indiana, Ohio, Kentucky, or West Virginia. Working in these states, candidates will be well-positioned to contribute to the local success of the restaurant while benefiting from the company’s supportive culture and rewarding career opportunities. Join Checkers & Rally's as a Shift Manager and experience the satisfaction of making a tangible impact every day through leadership, dedication, and a passion for excellence.

Job Requirements

  • 1-2 years restaurant management experience, preferably in quick service restaurants
  • basic math skills
  • ability to work flexible schedule and extended hours
  • high energy to keep up with our fast-paced environment
  • commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Qualifications

  • 1-2 years restaurant management experience, preferably in quick service restaurants
  • basic math skills
  • ability to work flexible schedule and extended hours
  • high energy to keep up with our fast-paced environment
  • commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Duties

  • building sales and profits by promoting guest satisfaction and managing restaurant operations
  • escalating any concerns or recommendations with the restaurant, employees or guests to the General Manager
  • ensuring policy and procedures are being followed on shifts
  • training team members on company operations, policies and procedures and guest service
  • identifying and responding to complaints and policy and procedures violations
  • helping ensure the restaurant is a safe, clean and fun environment for our employees and guests

Job Criteria

Experience

Mid Level (3-7 years)


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