Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.75 - $17.25
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Work Schedule

Flexible
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Benefits

weekly pay
flexible schedule
free shift meal
family dining discount
best in class training
Continuous Learning
Advancement opportunities
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Cash Referral Program
Community involvement
Recognition Program

Job Description

Buffalo Wild Wings, Inc. is a well-known American casual dining restaurant and sports bar franchise specializing in Buffalo wings and sauces. With a reputation for vibrant atmospheres filled with big screens showcasing a variety of sports, Buffalo Wild Wings creates an energetic environment where guests come together to enjoy great food, memorable experiences, and community camaraderie. As a leader in the restaurant industry, Buffalo Wild Wings combines hospitality, customer service, and entertainment to fuel moments worth sharing among friends and family. This company stands out by fostering a workplace culture centered on teamwork, enthusiasm, and continuous learning, aiming always to deliver legendary guest experiences while empowering its employees to grow professionally and personally.

This role of Shift Manager at Buffalo Wild Wings offers a unique opportunity for individuals passionate about restaurant management and hospitality to advance their careers. The Shift Manager is responsible for overseeing restaurant operations on a shift-by-shift basis, ensuring that team members perform their tasks effectively to maintain high-quality service and guest satisfaction. This position is designed for those looking to gain valuable leadership experience within a dynamic, fast-paced environment that embraces energy and teamwork. Shift Managers at Buffalo Wild Wings are not only supervisors but also mentors who support and coach the team to grow their skills, work collaboratively, and uphold the restaurant's professional standards.

Employment type is typically full-time or part-time depending on the location and candidate availability. While the job offers flexible scheduling, candidates can expect weekly pay and numerous benefits such as paid time off, 401(k) retirement plans, tuition benefits, and medical, dental, and vision insurance subject to eligibility. Additional perks include meal discounts, family dining offers, training contests, and community involvement initiatives, all contributing to a work experience that is as rewarding as it is engaging. Buffalo Wild Wings encourages applicants from varied backgrounds and experience levels, creating an inclusive workplace dedicated to equal opportunity.

As a Shift Manager, you will have the privilege to work within a brand that is more than just a restaurant; it is a destination for those who appreciate camaraderie, exciting sporting events, and great food. This role challenges you to demonstrate exceptional time management, attention to detail, and guest service skills while leading by example. Buffalo Wild Wings provides the necessary training and continuous learning opportunities to help you sharpen your leadership qualities, making your journey both a learning adventure and a career stepping stone. Whether you intend to build your future within Buffalo Wild Wings or leverage the skills gained to propel you elsewhere in the hospitality or management industry, this role promises an experience that lasts a lifetime.

Job Requirements

  • Preferably 2 years of restaurant or bar experience
  • minimum age to serve alcoholic beverages or higher per applicable law
  • exceptional time management skills
  • attention to detail
  • strong guest service skills

Job Qualifications

  • High school diploma or equivalent
  • minimum of 2 years of restaurant or bar experience preferred
  • strong leadership and coaching skills
  • excellent communication and interpersonal abilities
  • exceptional time management and attention to detail
  • ability to work in a fast-paced environment
  • knowledge of food safety and sanitation practices

Job Duties

  • Supervise restaurant operations on assigned shifts
  • assist management team with support and coaching of team members
  • ensure tasks are performed effectively to maintain service quality
  • help create legendary guest experiences
  • manage shift schedules and staff assignments
  • handle guest concerns and resolve issues promptly
  • ensure compliance with health and safety regulations

Job Criteria

Experience

Mid Level (3-7 years)


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