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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $12.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
Our client is a reputable restaurant organization dedicated to providing exceptional dining experiences through quality service and efficient operations. As a leader in the restaurant industry, the company focuses on maintaining high standards in food safety, customer service, and operational excellence. The company prides itself on creating positive work environments that foster teamwork, professional growth, and customer satisfaction. Seeking to expand their management team, they are offering an exciting opportunity for a Shift Manager who can effectively contribute to the daily success and long-term growth of the restaurant.
The Shift Manager position is integral to the smooth operation of th... Show More
The Shift Manager position is integral to the smooth operation of th... Show More
Job Requirements
- High school diploma or GED required
- must be at least 18 years of age
- one or more years of restaurant experience
- 6 months or more of restaurant retail customer service focused or equivalent experience
- ability to multi-task while maintaining composure and giving sound advice and direction
- must be able to take direction give direction work well in a team environment and have strong customer orientation focus
- must exhibit professionalism composure and discretion when expediting or resolving all customer related concerns and issues
- ability to work concentrate and perform duties accurately in a fast paced environment that may involve noise and hot cold temperatures or other elements
- must be able to stand for prolonged periods of time
- position requires the use of a headset
- frequent lifting and carrying up to 25-50 pounds as necessary reaching pushing pulling bending kneeling and stooping is involved
- must be available to report for work promptly and regularly as well as work all day parts and days of the week
- may be required to transfer from one location to another and must have the ability to travel to other restaurants area office etc as business needs dictate
- must have or be willing to obtain ServSafe certification by end of training
Job Qualifications
- High school diploma or GED
- one or more years of restaurant experience
- 6 months or more of restaurant retail or customer service experience
- ability to multi-task while maintaining composure giving sound advice and direction
- ability to work well in a team environment with strong customer orientation
- professionalism composure and discretion in resolving customer concerns
- ability to work in a fast-paced environment involving noise and varying temperatures
- must be able to stand for prolonged periods
- must have or be willing to obtain ServSafe certification
Job Duties
- Train monitor and reinforce food safety procedures to crew members
- manage cash handling procedures including setting up cash register(s) at open and verifying cash at close
- perform walk-thru to ensure restaurant readiness for open/close and rush periods
- work with Restaurant Management team to train develop and communicate with crew members and Team Trainers through team huddles and manager meetings
- supervise crew members and Team Trainers to maximize retention
- supervise coordinate and delegate execution of operations tasks ensuring compliance with Company policies
- ensure quality production and service standards are met creating a safe efficient and professional environment
- help execute shift-specific procedures according to DOP
- assist Restaurant Management in maintaining coverage to meet/exceed customer service standards
- follow up and ensure resolution of VOC issues as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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